OPERATOR: Paramedic 128. What’s the address of your emergency?

CALLER: HELP! HELP! I need an ambulance!

OPERATOR: Okay, sir, what’s the address?

CALLER: I’m not sure. I’m outside. It’s . . . it’s . . . I think it’s Taylor Road. It’s Lawrenceville. I need an ambulance!

OPERATOR: Sir, we’ll get help right away. What’s the phone number you’re calling from?

CALLER: Um, it’s my cell phone. It’s 555-1006. Please hurry. There’s a guy here . . . Hurry! Can you send an ambulance?

OPERATOR: Okay, sir, what’s the nature of the emergency?

CALLER: There’s a guy lying here. He’s not conscious. He’s not breathing! He’s not breathing!

OPERATOR: Okay. He’s not breathing? He’s unconscious?

CALLER: Right.

OPERATOR: Okay, sir, an ambulance is on the way. But I need you to start CPR right now. I’ll help you over the phone until they get there.

CALLER: The neighbor is doing CPR, but the guy isn’t responding. He’s not responding! He’s not moving and he’s not breathing.

OPERATOR: Okay, sir, the ambulance is on the way. They’ll be there in minutes. Did you witness what happened to the man?

CALLER: No, I didn’t see what happened.

OPERATOR: Okay, sir, I’ve dispatched all this information to the paramedics. Keep up the CPR until they get there. They’re just a few blocks away.

CALLER: Thank you! This guy isn’t responding to anything!

OPERATOR: Okay they should be there.

CALLER: Yeah, here they are! Thank you, sir, thank you.

OPERATOR: Okay, sir, call us back if you need any help.