Grace is sick. She calls her doctors office to make an appointment for today.

Laura: Primary Medical Group. How may I help you?

Grace: I'd like to make an appointment with Dr. Feinberg.

Laura: Your name?

Grace: Grace Lee.

Laura: What's the nature of your visit?

Grace: I think I've come down with the flu.

Laura: We have an opening tomorrow at three.

Grace: I can't wait that long. I'm really sick!

Laura: Well, unfortunately, Dr. Feinberg is booked solid today. If he were free at all, I would squeeze you in.

Grace: Can anybody else see me?

Laura: Hang on. Let me check ... You're in luck. Dr. Wilson can see you at four o'clock this afternoon.

Grace: Don't you have anything earlier today?

Laura: No, I'm afraid not. We're short-staffed this week.

Grace: So there's no way I can come in before four today?

Laura: I'd like to help you, but my hands are tied. If I were you, I would grab this four o'clock appointment.

Grace: Okay. I'll take it.