1.
A: Good afternoon. Can I help you?
B: Yes, please. Could you check if any packages have arrived for me please? I'm in room 219.
A: Sure. Let me see. No, I'm sorry, it doesn't look like there are any packages here.
B: Oh, no! That's really too bad. I was expecting something from my boss.
A: I'm sorry. If any packages do come in, I'll let you know right away.
B: Thanks. Oh! I almost forgot. I need to mail some letters. Do you happen to know where the nearest post office is? Or a mailbox?
A: Actually, you can just leave them here, and we'll mail them for you.
B: Great! Thanks a lot!
2.
A: Can I help you?
B: Yes, I'd like to move to a different room, if possible.
A: Of course. Is there something wrong with your room, Sir?
B: Yes. It faces the street, so it's pretty noisy.
A: I see. Let me check. Yes, I can move you to a room on the opposite side. That should be much quieter.
B: Great. And is it a non-smoking room?
A: Let me check on that. I'm sorry, it's not. All the non-smoking rooms are occupied at the moment.
B: That's too bad, I hate the smell of smoke. But at least it will be quieter.
3.
A: Can I help you, ma'am?
B: Yes, I need a taxi to the airport tomorrow morning.
A: No problem. I can arrange that for you right now. What time is your flight?
B: I think it's around 9:30, so can the taxi come around eight o'clock?
A: Actually, you'll probably want the taxi to pick you up around 6:30.
B: 6:30? Are you sure?
A: Well, the airport is pretty far from here, as you know. And it's been taking people a really long time to get through security recently.
B: I guess you're right. Can you call me before the taxi comes tomorrow morning? I need about an hour to wake up and get ready.
A: No problem. I'll schedule a wake-up call for 5:30.
4.
A: Good evening, ma'am. Can I help you?
B: Hi. Can I still get room service? I've been driving all night, and I'm hungry.
A: Sure. Here's the menu. I believe they're open for another 15 minutes.
B: Hmm. Is there any way to get the lasagna without meat?
A: Actually, I'm sorry, they can't do that.
B: But I'm a vegetarian. I don't eat meat. Are you sure they can't help me?
A: I really wish they could. Maybe you should try the spaghetti. It's very tasty, and the sauce doesn't have any meat.
B: Hey, good idea! I'll have that. They can bring it up to room 147. |