1.
A: I wonder if I could change my seat.
B: Oh, is there something wrong with it?
A: Well, I can't see the TV screen very well from where I'm sitting. I'm too far away.
B: Oh, I see. Do you mind waiting until all the passengers have boarded the airplane? After everyone is on board, I'll see if I can move you to a different seat.
A: That's fine. Thanks very much.
2.
A: Excuse me, I can't find the safety instruction card.
B: Oh, there should be one in the seat pocket in front of you.
A: Yes, I looked, but there isn't one there.There's just the menu and the magazine.
B: Oh, I'm sorry. Let me get another one for you right away.
3.
A: Excuse me. These headphones don't seem to be working properly.
B: Really? Are you hearing any sound at all?
A: Yes, but it isn't very clear.
B: Let me check them for you. You're right. I'll get another set of headphones for you after I finish serving the drinks.
A: Sure. That's fine.
4.
A: Excuse me. I think there's a problem with my seat number.
B: What's wrong?
A: I should be in business class, but this seat number is for a seat in economy class.
B: Could I check your ticket, please? Yes, I see the problem. You should be in seat 12A, not in seat 22A. I'm so sorry. Come with me now and I'll find your correct seat in business class. |