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ETS - TOEIC 2020 - Reading (Test 9)


PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following e-mail.

To: Eriford Hotel Staff
From: Seth Park
Subject: Conserving resources
Date: 15 March

To all housekeeping staff:

Hotel management has decided to implement a new policy ____(131)_____ the daily laundering of towels. Going forward, all towels left on the floor by guests will be collected and washed each day, but any used towels hung up on hooks or racks will be left in the room for guests to reuse. This policy will ____(132)_____ our daily laundry load ____(133)_____ , our electricity and power use will be reduced. Notices will be posted in each room informing our guests of this policy ____(134)_____ . The management is deeply committed to conservation.

Thank you,

Seth Park
Hospitality Manager, Eriford Hotel



131.




132.




133.




134.



Questions 135-138 refer to the following notice.

Attention Travelers:

Was your luggage damaged while in transit? If so, ____(135)_____ it to the Cloud Express Airlines baggage office as soon as possible after arrival. Domestic travelers are asked to report damage within 24 hours of reaching their destination, and international travelers must submit a report within five days of an incident ____(136)_____ . Office personnel will review and evaluate all ____(137)_____ . Be advised that Cloud Express Airlines is not responsible for preexisting conditions or broken zippers or buckles related to overpacking or ____(138)_____ wear.



135.




136.




137.




138.



Questions 139-142 refer to the following memo.

To: Broome Library Staff
From: Ainsley Mason
Re: Community Rooms
Date: April 20

I am pleased to report that construction of our new community rooms will be complete by the end of this month. The four rooms will be ____(139)_____ from the main lobby.

The new rooms range in occupancy from 10 to 25 people and are intended for meetings and study groups ____(140)_____ . Ms. Sundquist will be temporarily responsible for reserving the spaces until the end of March ____(141)_____ , she will return to her role as Library Information Specialist. An advertisement will be posted soon for a permanent Community Liaison. This individual will be in charge of ____(142)_____ bookings for the new rooms.



139.




140.




141.




142.



Questions 143-146 refer to the following e-mail.

To: tkhan@smolermanufacturing.co.uk
From: lpreston@emmetestate.co.uk
Date: 9 March
Subject: 1161 Coral Lane

Dear Ms. Khan,

Thank you for asking about the 200-square-metre warehouse space at 1161 Coral Lane. I checked my real estate database, and ____(143)_____ this property has been taken off the market.

If you would like to give me an idea of what specifically you are looking for, I ____(144)_____ you in finding something else. Just respond to this e-mail with your price range, size needs, preferred area of town, and any other important requirements ____(145)_____.

If you wish , you may also sign up for ____(146)_____. This way you will receive instant e-mail or text-message notifications whenever new property listings become available.

Best regards,

Lloyd Preston
Emmet Estate Agents



143.




144.




145.




146.



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