Questions 147-148 refer to the following sign. ☆ ☆ ☆ ☆ ☆ ☆ ATTENTION ☆ ☆ ☆ ☆ ☆ ☆ As part of our transition to new ownership, the Wesselman Hotel is in the y process of making some landscaping improvements, including adding flower beds along the walkways. We apologize for the current unsightly condition of the grounds, but soon we will have an impressive floral display. Thank you for your patience, and we hope you will return to see our grounds once our gardeners have completed their work. |
147. What is the purpose of the sign?
148. What is mentioned about the Wesselman Hotel?
Questions 149-150 refer to the following text message chain. Mi-Yeon Chun [9:01 A.M.] Hi, Trudy. Do you happen to have the codes for the new online system? Trudy Acosta [9:02 A.M.] Do you mean the ones we need to report how many hours we have worked each week? Mi-Yeon Chun [9:03 A.M.] Yes, exactly. Trudy Acosta [9:04 A.M.] I will look for them, but at the moment I have to meet Mr. Carlyle about an urgent issue with our mobile banking app. Some customers are unable to access their accounts. I’ll e-mail you the codes when I get back to my desk. Mi-Yeon Chun [9:06 A.M.] OK. Thank you! |
149. Where do the writers most likely work?
150. At 9:03 a.m., why does Ms. Chun write, “Yes, exactly”?
Questions 151-152 refer to the following note card. Thank you for sending me another of your company’s food blenders in exchange for my product feedback. The motor of the Lumtik IB-8900 seems to be a bit more powerful than the motors of the two blenders I reviewed previously. This one does a great job, especially on the high-speed setting. One thing that is disappointing is that the measurement lines were not easy to decipher and seem to fade and become less legible after several washings. This may be a problem with the imprint on the device. The measurement lines need to be engraved or permanently marked to be clearer. Needless to say, this is important for recipes that require precisely measured ingredients. Hannah Daley |
151. What is suggested about Ms. Daley?
152. What does Ms. Daley mention about measurement lines?
Questions 153-154 refer to the following e-mail. From: Tom Martinez <tmartinez@isppm.com> To: Reshmi Singh <rsingh@itresources.ca> Subject: ISPPM Top 20 Date: 3 April Dear Ms. Singh, We are currently accepting nominations for Internet Security and Patent Protection Magazine’s Top 20 list. The ISPPM Top 20 is the preeminent guide for businesses seeking expertise for safeguarding the value of intellectual property. Finalizing the Top 20 list is a challenging task, and we value your contribution to this process. If you would like to make any nominations for this annual listing, please do so by 17 April. Visit our Web site and enter the details of the consultants you believe should be included in this year’s listing, along with a brief explanation for your nominations. Please note that we do not accept self-nominations or nominations from colleagues working in the same company. The final list will be published in June. We look forward to reviewing your nominations. Kind regards, Tom Martinez, Technical Editor |
153. What is Mr. Martinez requesting?
154. How is Ms. Singh being asked to respond?
Questions 155-157 refer to the following product description. Clearhold Coating is a newly developed, transparent waterproofing system that is superior to traditional pigmented coatings. Clearhold is ideal for application to masonry'block constructions—both new and existing—as well as to interior and exterior decorative elements. Clearhold can also be applied to concrete and masonry subfloors, which is not possible with our competitors’ waterproofing materials. Clearhold will stop humidity from seeping up through subfloors and can be applied before installation of adhesive and floor coverings such as carpet, tile, laminate, or hardwood. Clearhold will be available in stores starting in January. For more information, visit www.clearholdcoating.com. |
155. What does Clearhold Coating do?
156. What does the description indicate about Clearhold Coating?
157. How is Clearhold Coating an improvement on products already on the market?
Questions 158-160 refer to the following instmctions. Caring for your Minot Griddle Thank you for purchasing the nonstick Minot Griddle. With proper care, you and your family will enjoy cooking pancakes, grilled sandwiches, and much more for years to come. First, it is important to protect the griddle from contact with metal that can scratch the nonstick surface. — [1] —. Also, the nonstick feature of your griddle is sensitive to changes in temperature. Be sure not to immerse the hot griddle in cool water, which can cause warping and peeling. — [2] —. Instead, allow the griddle to cool before washing. Finally, careful handwashing will prolong the life of your Minot Griddle. Do not use harsh scrubbers such as steel wool. Gentle washing with a cloth or soft sponge is preferred. — [3] —. — [4] —. Should you have any questions about your Minot Griddle, please visit our customer Web site at www.minot.co.uk. |
158. For whom are the instructions most likely intended?
159. What method is recommended for washing the item?
160. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong? “Therefore, avoid using metal cooking utensils with the griddle.”
Questions 161-163 refer to the following e-mail. To: All Patient Distribution List From: Meyers Dental Clinic Date: August 12 Subject: Extended services Dear Patient, We are pleased to announce that, as of September 1, Meyers Dental Clinic will offer extended hours to better meet your needs for appointments outside regular workday hours. With the hiring of an additional dentist and assistant, we will be able to offer regular appointments Monday to Saturday between 7:00 A.M. and 6:00 P.M. Dr. Meyers will continue to offer urgent appointments as late as 7:00 P.M. If you would like to reschedule an existing appointment, please call our office at 555-0132. Thank you for trusting us with your dental care. Best regards, Erica Trumble, Office Manager |
161. What is the purpose of the e-mail?
162. The word “meet” in paragraph 1, line 2, is closest in meaning to
163. What is indicated about Meyers Dental Clinic?
Questions 164-167 refer to the following article. Closing Early on Summer Fridays HOUSTON (June 3)—Summer just became more relaxing for employees of Aftnax Software, where the company recently instituted a Summer Friday policy. — [1 ] —. From now until the first week in September, the office closes at 1 P.M. so employees can go home early. “It’s great to have that 1 P.M. cutoff,” says Clay Jackson, an Aftnax employee for the past decade. — [2J —. “Some nights I can stay in the office until seven or eight if I have a project I need to finish. But lenowing that the office is closing its doors early on Friday frees me up to spend more time with my family.” In addition to boosting workers’ morale, studies have found that scheduled downtime actually increases productivity. — [3] —. The number of firms offering this perk has increased by 23 percent in the past five years. Remmor Tech, one of the first local companies to institute a similar policy, says that ever since it began offering time off on Fridays twelve years ago, it has seen a marked improvement in employee satisfaction. — [4] —. “Our employees’ happiness is important to us,” says Alexandra Odoms, the CEO of Remmor. “We know that if we care about our employees, then our employees will care about the work they do for us.” |
164. What is the purpose of the article?
165. What is indicated about Mr. Jackson?
166. According to Ms. Odoms, what is the rationale for having a Summer Friday policy?
167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “And companies are taking notice.”
Questions 168-171 refer to the following Web page. http://www.masterint.co.uk HOME | ABOUT | FORMS | INTERNSHIPS Master International offers internships to university students and recent graduates who are passionate about the software industry and would like to gain real-world experience in coding, product development, marketing, and security. Our products are used by businesses worldwide. Each unpaid internship position lasts for a period of four months and requires an on-site commitment of at least three full days per week. Applications must be received by 1 November (for the spring program), 1 April (for summer), or 1 July (for autumn). Current university students are encouraged to check with their academic institution to determine whether course credits may be granted. Although a few interns may subsequently be offered permanent full-time employment, a job offer is not guaranteed. Master International receives hundreds of internship applications throughout the year. After an initial review, a select few will be contacted in advance of each four-month cycle for an in-person or telephone interview. HOW TO APPLY To get started, we require the following: - A completed employment application (located in the Forms tab)
- A letter indicating area of interest and relevant coursework
- Two letters of recommendation
Submit all documents to: Master International Personnel Department 34 Crawley Square London, England SE7 9BQ |
168. What most likely is Master International?
169. By what date must an application be submitted for a summer internship?
170. What is suggested about the Master International internship program?
171. What is an applicant NOT required to submit?
Questions 172-175 refer to the following text-message chain. Jaya Pillay (9:04 A.M.) Paul and Kristen—are you two going to the meeting this morning? I need a favor because I’m running late. Paul Smythe (9:06 A.M.) I am. What do you need? Jaya Pillay (9:07 A.M.) Could you say a few words about last weekend’s film festival in Atlanta? Kristen Tervo (9:07 A.M.) Wait, what time is the meeting? Jaya Pillay (9:08 A.M.) 10:30 A.M. Paul Smythe (9:08 A.M.) Sure. What do you want me to say? Kristen Tervo (9:09 A.M.) Oh right. I won’t be there today. I’m busy working on an issue for David in Finance. Jaya Pillay (9:10 A.M.) OK. Paul, just say something about how attendance was great, and the team should feel proud of themselves for their hard work. Paul Smythe (9:11 A.M.) Sure. When you arrive, will you be saying anything about the expansion into Florida next quarter? Jaya Pillay (9:12 A.M.) Yes, but most of the meeting will be about developing strategies to sell more tickets on opening weekends in our existing theaters. Kristen Tervo (9:14 A.M.) That’s good to know. I’m meeting with the vice president of development tomorrow. I’ll be sure to fill her in on what we’ve been doing. |
172. For what type of business do the writers most likely work?
173. At 9:09 a.m., what does Ms. Tervo imply when she writes, “Oh right”?
174. What will be the main focus of the 10:30 a.m. meeting?
175. What does Ms. Tervo say that she will do tomorrow?
Questions 176-180 refer to the following email and article. To: Hathai Khwan From: Jim Frollo Date: July 15 Subject: Possible solution Dear Ms. Khwan, Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport. We need to put together a proposal for next month’s budget meeting. I will let Ms. Pembroke know that we are working on a plan. It can be added to this year’s budget. The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys. Thanks, Jim Frollo | GSP Puts Travelers First By Katherine Herncane (October 10)—Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket. In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options. “We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.” |
176. According to the e-mail, what has been a consistent problem at Granite Springs Airport?
177. In the e-mail, the word “room” in paragraph 1, line 7, is closest in meaning to
178. What does the e-mail suggest about travelers at Granite Springs Airport?
179. According to the article, what will remain the same after the renovations?
180. What is suggested about Mr. Frollo?
Questions 181-185 refer to the following e-mails. TO: All employees FROM: Sirisha Rao DATE: 7 May SUBJECT: Event photographs ATTACHMENT: Order form Dear Employees: Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for 400 each, or choose from one of the four packages listed below. - Basic (₹1270): Four 10x15 prints
- Basic Plus (₹2150): Four 10x15 prints and two 13x18 prints
- To Share (₹4120): Eight 10x15 prints and four 13x18 prints
- For Everyone (₹7930): Sixteen 10x15 prints and eight 13x18 prints
Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent discount. Alternatively, you may complete the order form attached to this e-mail and return it to me. Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004. Regards, Sirisha Rao, Special Events Coordinator | TO: Gurunath Pandit <gpandit@akrzindustries.co.in> FROM: <service@happymoonphotography.co.in> DATE: 10 May SUBJECT: Order number 38919 Dear Mr. Pandit, Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May. Event: Nitin Kumar Retirement Party, AKRZ Industries Four 10x15 photographs of image 204: ₹1270 Discount 10 percent: -₹127 Total: ₹1143 Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount. |
181. According to the first e-mail, what must employees do to view photographs of the party?
182. What is NOT true about the photographs of the party?
183. Why was the second e-mail sent?
184. What package did Mr. Pandit most likely purchase?
185. What is indicated about Mr. Pandit?
Questions 186-190 refer to the following article, Web page, and e-mail. HAMILTON (3 February)—The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule. The new facility, which offers training and accreditation for work in a variety of fields, including roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu stated. The new location will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well. For more information, visit RTC’s Web site at www.ruakuratc.co.nz. | https://www.ruakuratc.co.nz Home | News | Course Offerings | Register Ruakura Training Centre (RTC) Grand Opening Sunday, 16 August, 1:00 p.m. to 4:00 p.m. Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at pgordon@ruakuratc.co.nz. RTC can also train on-site at your location; for further details see the Course Offerings tab. 17 August: Work Safety Refresher, Mr. Jenkins, Instructor 18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor 19 August: Work Safety Refresher, Ms. McKenzie, Instructor 20- 21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor 21- 22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor | To: Phoebe Gordon <pgordon@ruakuratc.co.nz> From: Abraham Lutui <alutui@ bluemills.co.nz> Subject: Request Date: 14 August Dear Ms. Gordon: I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return flight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead? Sincerely, Abraham Lutui |
186. What is the main focus of the article?
187. What does Mr. Wu mention in the article?
188. What is suggested about RTC?
189. What is indicated about RTC’s courses?
190. What is most likely true about Mr. Lutui?
Questions 191-195 refer to the following invoice and e-mails. Gleelan Commercial Cleaning 632 Oakland St., Halifax, NS B3J 3J5 www.gleelancleaning.com.ca Phone: 902-555-0111 Invoice: 705526 Date: 1 October Bill to: Endora Gellis Jant Advertising 1900 Barrington St., Suite 230 Halifax, NS B3J 1P2 Account: 30056JA Date of service | Description | Price | 6 September | Office cleaning | $80 | 13 September | Office cleaning Rug cleaning | $80 $135 | 20 September | Office cleaning | $80 | 27 September | Office cleaning Window washing | $80 $115 | Preferred customer discount (10%): | -$57 | Balance due: | $513 | For billing questions, please contact our billing manager at billing@gleelancleaning.com.ca. | From: Endora Gellis <egellis@jantad.com.ca> To: Gleelan Commercial Cleaning chilling@gleelancleaning.com.ca> Subject: Billing question Date: 2 October Hello, I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice? Best, Endora Gellis Jant Advertising | From: Burt Radke <bradke@gleelancleaning.com.ca> To: Endora Gellis <egellis@jantad.com.ca> Subject: RE: Billing question Date: 3 October Dear Ms. Gellis, Thank you for contacting us regarding your September services. On behalf of our Billing Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September. I have checked with the scheduling department, and they can reschedule your window washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising. Thank you for your continued business with us. Sincerely, Burt Radke Gleelan Commercial Cleaning |
191. What does the invoice indicate about Jant Advertising?
192. What amount does Ms. Gellis want removed from the invoice?
193. According to Mr. Radke, why was a service canceled?
194. What is suggested about Jant Advertising?
195. Who most likely is Mr. Radke?
Questions 196-200 refer to the following listing. e-mail, and review. Listing Type: Single-family properties Location: Bonatra Acres in Windham County Last updated: October 28 Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks. The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades. Properties Currently Available for Sale Address | Bedrooms | Bathrooms | Model | 126 Hickory Drive | Three | Two | Grand Barron | 912 Birch Place | Two | One | Andover | 21 Lilac Lane | Two | One | Mickala | 108 Pine Avenue | Three | One | Lalique | BA Bonatra Acres | To: Valerie Sidkoff <v.sidkoff@emikproperties.com> From: Chun Lai <chunlai@anymail.com> Date: October 30 Subject: New place to live Dear Ms. Sidkoff, EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business property. I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons. Thank you, Chun La | June Preston, October 16 I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attentive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons to show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home. |
196. What does the listing indicate about Bonatra Acres?
197. What Bonatra Acres model is currently unavailable?
198. What does the e-mail indicate about Mr. Lai?
199. What Bonatra Acres property best meets Mr. Lai’s needs?
200. When will Mr. Lai most likely visit properties? |