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ETS - TOEIC 2023 - Reading (Test 10)


PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following notice.

Cardinal Street Project—Update

Because of unusually wet and cold weather conditions, the road closure on Cardinal Street between Lee Drive and Petunia Lane will be extended until late spring. Construction will continue; however, final paving on Cardinal Street cannot occur until the weather conditions improve. Workers will begin the pavement work once construction of the bridge on Cardinal Street has been completed. If you have questions or comments, please contact Vy Nguyen in the city planning office at 615-555-0184.



147. What is a purpose of the notice?





148. What is indicated about the Cardinal Street project?




Questions 149-150 refer to the following sign.

George’s Orchard Farm
2232 Alpine Lane

  

Pick your own! Select from five varieties of juicy peaches in our orchard! Buckets provided at no cost.

Stop by our market to purchase jams, pies, and sauces made from farm-fresh fruit.
We sell lunches to enjoy in our picnic area.

Follow the signs ahead for designated parking areas.

Wednesday to Friday, 12 noon to 5:00 p.m.
Saturday and Sunday, 10:00 a.m. to 6:00 p.m.



149. What does George’s Orchard Farm offer visitors?





150. What is indicated about the market?




Questions 151-152 refer to the following e-mail.

To: Thandiwe Ngxongo <tngxongo@fancyandformal.co.uk>
From: Customer Service <service@homethings.co.uk>
Date: 26 October
Subject: Performa lint roller (Model PL293)

Dear Ms. Ngxongo,

I am sorry to inform you that the Performa lint roller you selected is on back order because of a shortage of its ultra-strong adhesive. We expect a new shipment within three to four weeks. However, if you prefer not to wait, Home Things will be glad to ship the Extreme2 lint roller to you at no extra charge. The Extreme2 model includes a perforated sticky tape for ease of use and comes with two refills. Like the Performa model, it has a strong adhesive that effectively removes hair, fuzz, lint, and dust from most fabrics.

You can request this similar product to be shipped to you in place of the one you ordered, as long as you make the change to your order before the original item ships. Thank you for your understanding.

Sincerely,

Glen McCraine
Customer Service Specialist
Home Things



151. Why did Mr. McCraine write the e-mail?





152. What is indicated about the Extreme? lint roller?




Questions 153-154 refer to the following text-message chain.

Sen Chai (6:51 P.M.):

We're on a dinner break from the negotiation meeting. Mr. Geraci did not accept our offer.

Mateo Michelacci (6:52 P.M.):

That's frustrating. Do you think if we offered another €10,000 he would sell? You and I have agreed that this is the right facility: it's in a convenient location for customers, the access from the highway is perfect for incoming and outgoing deliveries, and potential tenants have already expressed interest.

Sen Chai (6:53 P.M.):

I can't see that happening. But I'll try again. How high can I go?

Mateo Michelacci (6:54 P.M.):

The bank approved us for another €20,000. Offer Mr. Geraci €10,000 more, plus we will fix any building code violations at our expense. Go up to the full €20,000 only if necessary.

Sen Chai (6:55 P.M.):

I'll do my best.



153. What is suggested about Mr. Geraci?





154. At 6:53 p.m., what does Ms. Chai most likely mean when she writes, “I can’t see that happening”?




Questions 155-157 refer to the following advertisement.

Blossom Sales Systems

Blossom Sales Systems (BSS) makes running your business a breeze with its sleek, intuitive point-of-sale devices. As a small business owner, you have many responsibilities and a reputation to build. BSS has all the tools needed to make transactions safe, seamless, and hassle-free.

Enjoy the convenience of a system that has you covered wherever you conduct your business. Whether you sell in a store, over the phone, or online, BSS simplifies the transaction process while backing you with 24-7 technical expertise. Our innovative devices enable you to accept a variety of payment types—from magnetic-stripe and chip readers for credit cards to digital scanners for checks to popular mobile app payment services—ensuring that no potential sales are missed.

Sign up for BSS today and enjoy a free ten-day trial. Registration takes just fifteen minutes to complete. Once approved, save $50 on the purchase of any BSS device that connects to your phone or tablet. Call 931-555-0148 to schedule a demonstration and see how BSS can make your sales bloom!



155. The word “backing” in paragraph 2, line 3, is closest in meaning to





156. What payment method is NOT mentioned in the advertisement?





157. What is BSS offering as a sales promotion?




Questions 158-160 refer to the following e-mail.

To: cbrandt@prebleevents.com
From: chsiao@yanvillefestival.com
Date: May 15
Subject: Festival support

Dear Mr. Brandt,

Thank you for contacting us regarding the Yanville Festival. — [l] —. We have already contracted with Breemer‘s Staging to provide lighting equipment for our main stages.

— [2| —. Do you provide catering services? — [3] —. We do not have anyone yet to manage the food for our actors and stage crews. Would you be interested in this work? Please let me know. — [4| —.

Best regards.

Cecily Hsiao
Vice-Chair. Yanville Festival



158. What is one reason that Ms. Hsiao wrote the e-mail?





159. What most likely is the focus of the Yanville Festival?





160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“However, we have heard good reports about your company, Preble Events, from our partners.”




Questions 161-163 referto the following advertisement.

Kramer’s Emporium
2323 Raleigh Street • Houston, TX 77021

After 25 years in business, our store is closing. Everything must go!

From refrigerators to washing machines, we have hundreds of brand-new appliances for your home or office. Most items have been marked down by 30 percent. Delivery is available within 60 miles of our store for a flat fee of $50.00. We are open daily from 9:00 a.m. to 7:00 p.m.

Don’t wait! Merchandise is selling fast!



161. What most likely can be purchased at Kramer’s Emporium?





162. Why is Kramer’s Emporium selling merchandise at a discount?





163. What is mentioned about delivery?




Questions 164-167 refer to the following email.

To: Bruce Holt
From: Shamonica Walker
Date: April 9
Subject: Immediate and confidential

Dear Bruce,

Beginning with the new fiscal year, a change in retirement benefits will be applied for all full-time employees here at Blanen Industries. They will no longer be given their matching retirement funds in the form of cash. Instead, their retirement funds will be provided in the form of company stock to be deposited in their retirement portfolios.

Our current retirement management firm, Proxave Futures, has been informed of this change in retirement benefits. The firm will manage the transition and will continue to provide customer support to Blanen Industries employees. Questions should be directed to Pierre Dehaene at Proxave Futures rather than our human resources department.

Please work with Yua Suzuki, head of human resources, to provide her with the information she should include in her all-staff communication about this important change in employee benefits. Our president notified me that he would like to receive all reports related to this transition. Also, please continue to send me daily financial reports.

Best,

Shamonica Walker, CFO
Blanen Industries



164. What is a purpose of the e-mail?





165. The word “applied” in paragraph 1, line 1, is closest in meaning to





166. What is suggested about Proxave Futures?





167. Who is responsible for notifying all employees about the policy change?




Questions 168-171 refer to the following online chat discussion.

Monica Zia (8:27 A.M.)

Hi, Yuji and Sung-ho. I wonder if one of you could help me later today. Dejani Jones was going to help, but she’s going to be out of the office today.

Yuji Saito (8:28 A.M.)

That’s too bad. Did she say why?

Monica Zia (8:28 A.M.)

She said she had a slight cold but that she should be able to work from home on the data analyses for her clients.

Sung-ho Suh (8:29 A.M.)

So, she won’t be coming in at all today?

Monica Zia (8:31 A.M.)

No. And Dejani and I were going to go to Willi’s Market to buy food and beverages for tomorrow’s office picnic. You remember, right? Saturday at noon at City Park. Anyhow, Dejani has a car and was going to drive us to the store and use her credit card to purchase the supplies. I know that both of you drive to work, so I thought one of you could help.

Sung-ho Suh (8:32 A.M.)

When were you thinking of going?

Yuji Saito (8:32 A.M.)

Sure. I can help, and we can use my credit card.

Monica Zia (8:33 A.M.)

Around two.

Yuji Saito (8:34 A.M.)

No problem. Just stop by my cubicle, and we can take my car to go to the store.

Sung-ho Suh (8:35 A.M.)

That’s great, Yuji. I have several meetings this afternoon, so I wouldn’t be able to get away.

Monica Zia (8:35 A.M.)

Thanks, Yuji. I’ll see you this afternoon.



168. Why is Ms. Jones going to be out of the office today?





169. What had Ms. Jones previously agreed to do?





170. Who most likely will purchase food and beverages for the picnic?





171. At 8:33 a.m., what does Ms. Zia mean when she writes, “Around two”?




Questions 172-175 refer to the following e-mail.

To: Dorota Kucharski <dkucharski@internationaltechnologicalsociety.org>
From: Luciano Moretti <lmoretti@internationaltechnologicalsociety.org>
Date: 8 August
Subject: Research results

Ms. Kucharski,

The following is a summary of what I have learned in my research about where to hold our next annual technology conference in June of next year.

In Rome, the best option I have found is Hotel al Ponte. The total cost for conference events there would be €31,500. — [1] —. Individual hotel rooms would cost €80 per night for participants. In the event that attendance is high, we could also house participants in the nearby Hotel Milvio at €120 per night. — |2] —.

I also looked into hotels in Genoa and Florence, but 1 could not find any that would be much cheaper in overall conference costs. — [3] —. More importantly, I am concerned that the greater cost of flights to those smaller cities could discourage some attendees. Rome, on the other hand, has affordable direct flights from most European cities. — [4] —. It will also be more affordable for our colleagues coming from Buenos Aires.

If you would like to pursue the Hotel al Ponte option, I will provide a detailed write-up of the anticipated costs and of the amenities offered by the hotel.

Best,

Luciano Moretti
Secretary, International Technological Society



172. What is the main purpose of the e-mail?





173. What is indicated about the conference?





174. What is true about Hotel Milvio?





175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“The savings to host the conference in one of those cities would be €500 at most.”




Questions 176-180 refer to the following Web page and online review.

https://www.centraluniversity.edu/ nutrition/newsletter

Home | Customer Service | Subscribe | Account | Log In

Central University Health Newsletter—Your Guide to Nutrition and Well-Being

Tips on healthful eating are available almost everywhere—from TV shows to online cooking forums. It's often difficult to know whether the advice you encounter is based on scientific evidence. That's why the Central University Health Newsletter is indispensable. Each month, it delivers informative, easy-to-understand articles that summarize findings by researchers at the Central University School of Nutrition. For example, last April's issue evaluated nutritional supplements that are sold in supermarkets. The back page features our Ask an Expert column, in which the director of the School of Nutrition answers readers' questions.

A one-year subscription is $20 and includes online access to all previous issues. We also offer a 10 percent discount on your first subscription renewal. What's more, subscribers receive our free weekly "Healthy Living" e-mail update, which includes special reports plus links to videos and podcasts.

To get started, simply go to our Subscribe page and follow the instructions.

https://www.centraluniversity.edu/ nutrition/newsletter/reviews

Publication: Central University Health Newsletter
Reviewed by: Ari Kipp
Date posted: August 4

This is my second year subscribing to the Central University Health Newsletter, which I read cover to cover. I'm particularly impressed with the Ask an Expert column, and I always learn something new. This month, for instance, Dr. Stella Booth gives a surprising answer to the question of which pasta is most nutritious. I didn't know that bean-based pasta even existed, much less how much fiber it contains. I tried it and will never go back to regular pasta. My sole complaint is that the newsletter is only twelve pages long!



176. What is the purpose of the Web page?





177. In the Web page, the word “delivers” in paragraph 1, line 4, is closest in meaning to





178. What is true about Mr. Kipp?





179. What is indicated about the Central University School of Nutrition?





180. According to the online review, what is a weakness of the newsletter?




Questions 181-185 refer to the following invoice and e-mail.

Brit-Revision Editing Services Invoice

Freelance Editor: Lisa Yamashita
Invoice Date: 30 September
Address: 178 Upsala Road LONDON E16 1DJ
Contact: (020) 7946 0612
Iisa.yamashita@bluesun.co.uk
Stashcash ID: Lisa.Yamashita8

Client Name Project Description Date Completed Time
Eddie Kent University thesis editing 5 September 2 hours
Ben Gallagher Grant proposal editing 9 September 10 hours
Lydia Quinn of Hyden Interiors Marketing copy editing 17 September 8.5 hours
Winona Rogers Journal article editing 22 September 2 hours
Tony Withers CV and cover letter editing 28 September 2.5 hours

To: Lisa Yamashita clisa.yamashita@blLiesun.co.uk>
From: Claudio Aguilar <caguilar@britrevision.co.uk>
Date: 1 October
Subject: Your recent invoice

Dear Lisa,

Thank you for sending your invoice for services rendered in the month of September. I want to commend you on your superb start as one of our independent freelance editors. Our clients had nothing but positive things to say about your work. As you know, we do not dictate how you structure your workday; instead, Brit-Revision (BRV) guidelines require simply that deadlines be met and that work quality be maintained. You have done both admirably.

Also, we will pay you for an additional 30 minutes of work that you did for Mr. Kent. He reported that you did consulting work for him over the phone on a short oral presentation that he created. As for the work that you did for our long-standing corporate client Lydia Quinn, you will see on your receipt that we have paid you at a higher hourly rate.

I have initiated the transfer of £750 into your Stashcash account. The funds should appear in your account by tomorrow morning.

Sincerely,

Claudio Aguilar
Accounts Payable, Brit-Revision Editing Services



181. What client of BRV’s is most likely seeking new employment?





182. What does the e-mail indicate about Ms. Yamashita?





183. According to the e-mail, what did Ms. Yamashita NOT include on the invoice?





184. For what project will Ms. Yamashita earn the most per hour?





185. When can Ms. Yamashita expect a payment to arrive?




Questions 186-190 refer to the following e-mails and instructions.

To: New Employees
From: Hemi Amos <hamos@motmanmotors.com>
Date: June 8
Subject: Welcome to Motman Motors
Attachment: 📎 Information

Dear New Employees,

Welcome! We are thrilled that all of you are joining Motman Motors.

New-employee orientation for all is on June 10 from 9:00 A.M. to 12:00 noon. Please report to the proper room in the Pimzler Building on our campus as indicated below. I will come around to each room to meet the new employees briefly.

  • Marketing and Customer Service: both groups report to room 320.
  • Engineering: report to room 215.
  • Technology Services: report to room 158.

I can confirm that the employee paperwork has been finalized for most of you, so at this point we just need to ensure that your Motman Motors portal account is set up using the employee identification number recently sent to you and that your bank account information is entered there. Please follow the attached instructions to complete this final step. It should not take any more than fifteen minutes, and 1 ask that you do this by June 17. Don’t hesitate to reach out if you have any questions.

Welcome aboard!

Hemi Amos
Human Resources, Motman Motors

Please follow these steps to create and activate your new Motman Motors portal account. Go to https://motmanmotors.com/portal/activation to begin.

1. Go to the “New User Registration" page and enter your employee ID number.

2. Your name and address will appear. Confirm that this information is correct.

3. A new screen titled "Bank Account" will appear. Fill in your bank account information.

4. Finally, you will be asked to select two security questions and provide the answers.

Once you have created your account, your account will become active, the payroll department will be alerted, and your payment schedule will be set. Please e-mail Mr. Hemi Amos at hamos@motmanmotors.com if you have any difficulties or questions.

To: Hemi Amos <hamos@motmanmotors.com>
From: Karuna Dimaano <kdimaano@motmanmotors.com>
Date: June 9
Subject: Trouble with Motman Motors portal

Dear Mr. Amos,

Thank you for the kind welcome e-mail yesterday.

I am trying to set up my Motman Motors portal account, but I seem to be having trouble with my employee ID number. Each time I put the information into the system, I get an error message. I might not have the right number. Can you please advise me on how to address this?

I also have another question. Will the orientation include any information for newcomers to San Antonio? I am excited to start exploring everything here that this great city offers.

I look forward to meeting you tomorrow in room 215 in the Pimzler Building.

Thank you,

Karuna Dimaano



186. According to the first e-mail, what was previously sent to new employees?





187. According to the first e-mail, what is the deadline to complete an online task?





188. What step is Ms. Dimaano having trouble with?





189. What department will Ms. Dimaano join?





190. In the second e-mail, what is suggested about Ms. Dimaano?




Questions 191-195 refer to the following email. invoice, and memo.

To: Felix Herman <felixh@videogenieproductions.com>
From: Sapna Mathai <smathai@thehospitalequipmentco.com>
Date: September 17
Subject: Notes on rough cut of video
Attachment: 📎 Information

Dear Mr. Herman,

Thank you for sending the rough version of the informational video for our new Fluorolook Imager. I think that the video looks great so far. It clearly demonstrates why the Fluorolook is the best medical imaging device available. I have just a few notes before you proceed to create the final version.

  • At 20 seconds: Could you insert a short timeline of the history of The Hospital Equipment Company? I have attached the relevant information to this e-mail.
  • At I minute: I had a hard time seeing the details of the control panel in this scene. Could you please replace it with a close-up shot?
  • At 2 minutes: The sequence in which the medical technician positions the patient and adjusts the machine moves too quickly. Can this be slowed down?

I look forward to seeing the final version on September 23. As always, thank you and your colleagues at Video Genie Productions for the excellent work.

Sincerely,

Ms. Sapna Mathai, Project Manager
The Hospital Equipment Company

The Hospital Equipment Company

Invoice 9984
Billing date: October 25 Installation date: October 26

Bill to:
All-City Hospital
3 Shoreline Road
Clear Lake, Minnesota 55319

Qty. Item Number Description Unit Price Total
2 62630 Fluorolook Imager $242,300 $484,600
Delivery and Installation $2,350
Total $486,950

MEMO

To: All The Hospital Equipment Company Employees
From: Marcia Oliver, Vice President of Sales
Date: October 27
Re: Good work!

Congratulations on the successful launch of the Fluorolook Imager! The Hospital Equipment Company has made its first sale—to a hospital in Clear Lake. And MDP Delivery has informed us that the two devices have been delivered.

I would especially like to commend Ms. Mathai. She was instrumental in getting us to this point. The administrator of the hospital that made the purchase, Mr. Fabrice Lamontagne, credited his decision to the informational video. He remarked that the video effectively demonstrated why the Fluorolook Imager was the right device for his medical institution.



191. What is attached to the e-mail?





192. Why does Ms. Mathai want to replace the scene at 1 minute?





193. What does the invoice indicate about the Fluorolook Imagers?





194. Whom does Ms. Oliver specifically praise?





195. Where does Mr. Lamontagne most likely work?




Questions 196-200 refer to the following packing slip and e-mails.

Packing Slip

From:
Reina Olive Oil Company
Calle Tablas 820
18002 Granada, Spain

To:
Best Products Supermarket
241 Yeonhae-ro, Jung-gu
Incheon 22382, Republic of Korea

Order Date: 28 November
Order Number: SK6224

Item Number Description Quantity
EVO160 750-millilitre extra-virgin olive oil standard size glass cruet with handle 15 cases
EVO161 1-litre extra-virgin olive oil family size glass bottle 20 cases
EVO162 1.5-litre extra-virgin olive oil chef size glass bottle 10 cases
EVO163 3-litre extra-virgin olive oil bulk size Reina logo tin 5 cases
EVO001 50-millilitre extra-virgin olive oil December sample size 2 cases

Celebrate the season with us! Place your next order by 31 January to receive 10 percent off.

To: Pablo Nadal <pnadal@reinaoliveoilcompany.es>
From: Min Hae Seong <seongmh@bestproductssupermarket.co.kr>
Date: 12 December
Subject: Order number SK6224

Dear Mr. Nadal:

We appreciate your fulfilling our recent order of extra-virgin olive oil so quickly. Unfortunately, there is a small issue with the shipment, and we need your assistance. While nothing was damaged or missing, the 3-litre bulk size containers were delivered in error.

We would like to arrange to send these products back. Please inform us how to proceed.

Thank you.

Min Hae Seong
Receiving and Distribution, Best Products Supermarket

To: Min Hae Seong <seongmh@bestproductssupermarket.co.kr>
From: Pablo Nadal <pnadal@reinaoliveoilcompany.es>
Date: 14 December
Subject: RE: Order number SK6224

Dear Ms. Seong,

I apologise for the error in order number SK6224. We have determined that your order was accidentally combined with another in our electronic database. Unfortunately, we are unable to restock any items that have left our warehouse. Therefore, you may keep the additional olive oil and sell it in your stores. Also, you will receive a refund for the extra charge within the next five to ten business days because of our mistake.

We are currently celebrating peak olive season by offering 10 percent off of your next order. Also, during our Olive Harvest Festival in December, every shipment includes samples of our company’s classic olive oil that we encourage you to give to your shoppers with our compliments.

We hope to continue providing Best Products Supermarket with the finest olive oils.

Sincerely yours,

Pablo Nadal
Export Division Manager, Reina Olive Oil Company



196. What is the purpose of the first e-mail?





197. What item number does Ms. Seong refer to?





198. What does the second e-mail suggest about Reina Olive Oil Company?





199. What does Mr. Nadal mention he will do for Ms. Seong?





200. Why was item number EVO001 included in the shipment?




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