Questions 131 - 134 refer to the following e-mail. | To: Myung-Hee Hahn
From: Dellwyn Home Store
Date: January 15
Subject: Order update Dear Ms. Hahn, Your ____(131)_____ order of a red oak dining table and six matching chairs arrived at our store this morning. We would now like to arrange for the delivery of the ____(132)_____. Please call us at 517-555-0188 and ask ____(133)_____ to Coleman Cobb, our delivery manager ____(134)_____ Customer Service, Dellwyn Home Store |
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Questions 135 - 138 refer to the following advertisement. Keep Cool Service Contractors:
67 Main Road, Edinburgh Village
Chaguanas, Trinidad and Tobago Keep Cool Service Contractors can bring you peace of mind. As part of an annual contract, we will service your air-conditioning system, ensuring your ____(135)_____ and comfort. This includes inspecting the system, making repairs as needed, and professionally cleaning your air ducts ____(136)_____, if necessary, we can replace your old air-conditioning system with a new, cost-efficient one. Our workers are highly qualified licensed technicians who stay up-to-date with ongoing training ____(137)_____. We promise you fair prices and professional work,____(138)_____by our Keep Cool guarantee. Call 1-868-555-0129 for a free quote today. |
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Questions 139 - 142 refer to the following e-mail. To: All Customers
From: asquires@lightidea.com
Date: March 6
Subject: Information Dear Light Idea Customers, Light Idea is enacting a price increase on select energy-efficient products, effective April 17. Specific product pricing will ____(139)_____. Please contact your sales representative for details and questions. The last date for ordering at current prices is April 16. All orders ____(140)_____ after this date will follow the new price list ____(141)_____. Customers will be able to find this on our Web site. We will continue to provide quality products and ____(142)_____ service to our valued customers. Thank you for your business. Sincerely,
Arvin Squires
Head of Sales, Light Idea |
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Questions 143 - 146 refer to the following e-mail. To: Jang-Ho Kwon <jkwon@newart.nz>
From: Kenneth Okim <k.okim@okimjewelry.nz>
Subject: Good news
Date: 30 August Dear Jang-Ho, Thank you for the shipment last month of 80 units of your jewelry pieces. I am happy to report that they have been selling very well in my shop. My ____(143)_____ love the colourful designs as well as the quality of your workmanship____(144)_____. I would like to increase the number of units I order from you. Would you be able to ____(145)_____my order for the September shipment? Finally, I would like to discuss the possibility of featuring your work exclusively in my store. I believe that I could reach your target audience best and that the agreement would serve ____(146)_____both very well. I look forward to hearing from you. Best regards,
Kenneth Okim
Okim Jewelry |
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