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ETS - TOEIC 2024 - Reading (Test 5)


PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following advertisemenL

Owl and Moon

Buy one mattress, and choose one of our beautiful rugs for free!

Use the following coupon code when you check out at owlandmoon.co.uk: ESSZRS4T.

Our mattresses are shipped directly to your home and usually arrive within one week. Try out a mattress for 90 days, and if you are not happy with it, send it back for a full refund. We also offer low-interest financing for two years on all our furniture.



147. What types of products are being advertised?





148. What is indicated about the company?




Questions 149-150 refer to the following email.

To:Demarco Hines <d.hines@worldmail.com>
From:Soon Yi Park <customerservice®thebestbags.co.kr>
Subject:Item F208 (canvas overnight baaE )
Date:19 June

Dear Mr. Hines,

The Best Bags canvas overnight bag you ordered is not currently available in the colour you requested. There are several options available to you.

1. Cancel your order, and we will gladly refund your money in full.

2. Select a different colour. That item is currently available in light blue, dark green, and dark gray.

3. Choose an item of equal value from our Web site or catalogue.

4. Wait until the item you ordered is back in stock in light gray. Allow three to five weeks.

Please let us know which option you prefer. We apologize for any inconvenience.

Thank you,

Soon Yi Park, Customer Service Agent



149. What is the purpose of the e-mail?





150. What color bag is currently NOT available?




Questions 151-152 refer to the following text-message chain.

Christie Moroff (9:47 A.M.)

Good morning, Ren. I just stopped by your office.

Ren Nomura (9:48 A.M.)

Then you already know that I am not there today.

Christie Moroff (9:48 A.M.)

Yes, your new office mate—I can’t remember her name—told me that you just started working remotely on Tuesdays. I was looking for some empty binders.

Ren Nomura (9:49 A.M.)

That’s Cheryl. I thought you had already met her. Are there any binders in the supply closet?

Christie Moroff (9:50 A.M.)

No, I just looked. Frank has ordered some more, but they won’t be in until next week. I need two or three of them now.

Ren Nomura (9:51A.M.)

Check with Cheryl. She is really helpful.

Christie Moroff (9:52 A.M.)

OK. I will.



151. What is suggested about Mr. Nomura?





152. At 9:51 a.m., what does Mr. Nomura most likely mean when he writes, “Check with Cheryl”?




Questions 153-154 refer to the following form.

Cortica Bank

Please fill out the following form to open a new bank account.

Is this your first account with Cortica Bank? Yes X No

Existing account number (if applicable): 190-37580

New account type: Chequing X Savings Investment

Name: Frances Wilkes

Mailing address: 17 Jones Street North Sydney NSW 2060

Phone number: (02) 7010 8624

E-mail address: fwilkes@myemail.com.au

Initial deposit amount (minimum $500): $1,500

Would you like to sign up for electronic communications? Yes X No

If you select "Yes," we will contact you via voice mail, e-mail, or text.
If you select "No," you will receive monthly paper statements in the mail.

Please note that accounts take up to two business days to be established. Your funds will be available after this period. You will receive your debit card in the mail in up to five business days.



153. What is indicated about Ms. Wilkes?





154. How will the bank most likely contact Ms. Wilkes?




Questions 155-157 refer to the following job advertisement.

Construction Superintendent
Jones-Richmond Construction (JRC)

  

Founded 25 years ago, JRC is a full-service general contractor serving clients throughout Winnipeg and the surrounding area.

Responsibilities:

  • Report to senior project manager
  • Manage on-site construction activities
  • Ensure compliance with safety regulations
  • Negotiate purchases and contracts
  • Establish construction schedules

Qualifications:

  • Minimum five years of commercial construction experience
  • Willingness to travel to job sites daily (usually within a 50-kilometre radius)
  • Strong written communication skills

  

To apply, submit a resume and cover letter through www.jrc.ca/apply.



155. What is suggested about Jones-Richmond Construction?





156. What is NOT listed as a responsibility of the construction superintendent?





157. According to the advertisement, what must a successful job applicant have?




Questions 158-160 refer to the following e-mail.

To: All Sledgehammer Gym Staff
From: Lucas Sledee
Date: September 15
Subject: Payroll changes
Attachment: 📎Form

Dear Staff,

Thanks to your dedicated work, word of our little gym has spread. Over the past twelve months, enrollment has significantly increased and so has our teaching staff. Although this growth is wonderful, having to process the payroll by myself has become rather burdensome. Therefore, I have contracted Trumbull and Company to provide direct deposit of your wages into your bank accounts. — [1] —. Consequently, you no longer need to deposit your paycheck yourself. Also, you will now be able to get your pay stubs and tax information online. — [2] —.

To allow for these changes, I am asking everyone to provide me with the necessary banking details. Please complete the attached form and bring it to the office with a voided check no later than September 25. — [3] —. The new process will take effect in October. — [4] —. Please let me know if you have any questions.

Take care,

Lucas



158. What is mentioned as a benefit of the new 160. payment system?





159. What does Mr. Sledge ask employees to do?





160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “If I am not around, please see my assistant.”




Questions 161-163 refer to the following article.

Aussie Coffee Fair This Weekend

SYDNEY (4 June)—Coffee will be the main attraction this weekend at the Aussie Coffee Fair hosted by Homewares, the country’s top kitchen appliance manufacturer. The event will be held at the Harbour Expo Centre.

The two-day event will feature a variety of coffee-oriented presentations by coffee growers and roasters, food writers, makers of kitchen equipment, and chefs. Foods and beverages will be available to view, taste, and buy at booths throughout the centre.

Sessions will feature demonstrations on cooking with coffee and tips for brewing the best cup of coffee, as well as information on nonfood uses for coffee. In addition, culinary experts will be on hand to meet with coffee enthusiasts for discussions designed to help them create a true coffeehouse experience in their own homes.

Entry to the Aussie Coffee Fair is free. However, registration is required as space is limited. For information and to register online, go to www.aussiecoffeefair.com.



161. The word “top” in paragraph 1, line 3, is closest in meaning to





162. Who will NOT be conducting informational presentations at the fair?





163. What must people do to attend the fair?




Questions 164-167 refer to the following e-mail.

From: melissa@grandgrainsbakery.com
To: elinorotero@webmail.com
Date: October 28
Re: Desserts

Dear Ms. Otero,

I just followed up with our baker about your request to have an assortment of desserts instead of one large cake for the party you are hosting at your home on November 7. We suggest ordering three dessert pieces per person. The cost for three desserts is between $10 and $12 per person. Our most popular desserts are the mini cheesecakes, the berry tartlets, and the brownies.

I know you are using a separate caterer for the lunch, and they will help serve and clean up after the party. You also mentioned that you were considering whether to put the dessert table in your backyard or inside your house. Just keep in mind that if you order the cheesecakes, they should not be left out for more than two hours. If you give us very specific instructions about where to set up the desserts, our staff can leave them in the appropriate place without disturbing the party.

Once you make your dessert choices, simply let us know how many guests you expect, and we can take care of the rest.

Melissa Luhya

Grand Grains Bakery



164. What is the purpose of the e-mail?





165. What does Ms. Luhya indicate about the mini cheesecakes?





166. The word “disturbing” in paragraph 2, is closest in meaning to





167. What information does Ms. Luhya request from Ms. Otero?




Questions 168-171 refer to the following e-mail.

To: Cheryl Futrel <cfutrel@zephyrmail.com>
From: Lydia Matsuda <service@candella.com>
Date: June 9
Subject: Home decorating

Dear Ms. Futrel,

Thank you for your interest in Candella Interior Design. — [1] —. We are proud to claim that we are the oldest and most successful online design consulting company in the region. We welcome you as a new client. — [2] —. From modest country homes to urban apartments, we do it all.

We understand from your original inquiry that you intend to sell your apartment soon and are primarily interested in how best to present it to prospective buyers. Here’s how our design services work: the first step is completing an online questionnaire. — [3] —. Next, you will be matched with an online professional interior designer who can help you with all choices for paint colors, window treatments, and floor coverings. You will receive a room layout plan and a personalized list of ideas for furniture and accessories, with all products available for purchase online. — [4] —. As a special bonus, from now until July 1 our online retail partners have agreed to offer a 10 percent discount on products purchased through our links.

Finally, you will be glad to learn that we charge not by the hour but by the room for our design ideas, with the average price being about $275 per room.

We look forward to hearing from you and working with you soon.

Sincerely,

Lydia Matsuda



168. What is indicated about Candella Interior Design?





169. Why does Ms. Futrel want to redecorate her apartment?





170. What will happen on July 1 ?





171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “The answers will give us a sense of your taste and requirements.”




Questions 172-175 refer to the following text-message chain.

Darius Wilkins (11:09 A.M.)

Hi, Ms. Clarke. This is Darius from Roto Bicycle. I promised to check with you before servicing your bicycle.

Lauren Clarke (11:14 A.M.)

Thanks. So, what do you think?

Darius Wilkins (11:15 A.M.)

In addition to the regular maintenance service, I suggest a drivetrain cleaning and new brake mechanisms.

Lauren Clarke (11:16 A.M.)

OK. What does that come to?

Darius Wilkins (11:18 A.M.)

An extensive maintenance service, which includes the same gear and brake adjustments as a regular maintenance service, plus the drivetrain cleaning, is $140. Add $70 for two new brake mechanisms and pads and another $30 for labor charges. So it should come to around $240 altogether. Shall I move forward?

Lauren Clarke (11:21 A.M.)

Wow! That much?

Darius Wilkins (11:22 A.M.)

Especially with that major bicycle race you have ahead of you.

Lauren Clarke (11:24 A.M.)

I know. I guess we have to do it. Please let me know when it's ready.



172. Why did Mr. Wilkins contact Ms. Clarke?





173. What most likely cost about $30 ?





174. At 11:21 a.m., what does Ms. Clarke imply when she writes, “That much”?





175. What is suggested about Ms. Clarke?




Questions 176-180 refer to the following email and Web page.

To: Cassie Raferty <cassie@mailcurrent.ie>
From: Youssef Zimri <zimri@zimrimechanical.ie>
Subject: Following up
Date: 12 September
Attachment: 📎 cmcclinic

Dear Ms. Raferty,

I am very happy with your work so far. Your suggestion to add photos from our archive certainly dressed up the “Company History” page. The help-wanted pop-up bubble on the home page also looks good. Hopefully, it will attract applicants with mechanical experience.

I'd like you to add one more project to our “Portfolio” page. We have finally finished replacing the plumbing and heating systems at Clary Medical Centre’s satellite clinic in Galway. It was a challenging job, and I’m proud of our results. The attachment contains photos and a short description of what we did there.

Sincerely,

Youssef Zimri

Owner, Zimri Mechanical

https://www.claryiTiedicalcentre.ie

About | News | Staff | Contact Us

Clinic opening soon

We have repurposed 47 High Street, Galway, into a satellite medical clinic and will celebrate with a grand opening party on Friday, 28 October. Remarks by Medical Director Dr. Celia O'Leary and local elected officials will begin promptly at 1:00 P.M., followed by a ribbon-cutting ceremony and tours until 4:30 P.M.

Thirty miles from the Clary Medical Centre's main campus, the Clary Clinic is housed in the historic Brandmore shoe factory, which closed more than two decades ago. During renovations, care was taken to maintain the exterior's nineteenth-century architectural features. The clinic's interior boasts eighteen examination rooms, a state-of-the-art x-ray facility, private offices for patient consultations, and a lab for processing patient samples.

Clinic staff will begin seeing patients on Tuesday, 1 November. To make an appointment, please call 020 915 1424.



176. Who most likely is Ms. Raferty?





177. What is indicated about Mr. Zimri?





178. According to the Web page, what will happen at the grand opening event?





179. On the Web page, the word “maintain” in paragraph 2, line 3, is closest in meaning to





180. According to the Web page, what is NOT part of the Clary Clinic?




Questions 181-185 refer to the following form and email.

PURCHASE ORDER

Pirate’s Bounty Seafood
11 Harbor Street
Charlottetown, Prince Edward Island, ClA 0A5
2 October
Purchase Order: 5338

VENDOR SHIP TO
Rochette’s Commercial Refrigeration
2175 Lyons Avenue
Guelph, Ontario, NIC 0A1
519-555-0112
Pirate’s Bounty Seafood
11 Harbor Street
Charlottetown, Prince Edward Island, C1A0A5
Attn: Lenore Okiya 782-555-0145

Item Number Description Qty Price Total
BF550 Blizzard walk-in freezer 1 $6,400.00 $6,400.00
Features: 1.5m x 2m x 2.5m, adjustable shelves, aluminum flooring, galvanized steel panels

COMMENTS OR SPECIAL INSTRUCTIONS
Restaurant expanding. Need unit by 17 November.
SUBTOTAL $6,400.00
TAX $960.00
GRAND TOTAL $7,360.00

To: Lenore Okiya <l.okiya@piratesbounty.ca>
From: Shaliya Umuma <
;customerservice@rochettesrefrigeration.ca>
Date: 3 October
Subject: Purchase Order 5338

Dear Ms. Okiya,

We received your purchase order for the Blizzard walk-in freezer. Unfortunately, the model you requested is on back order and will not be available for three months. We regret the inconvenience and would like to offer you some options.

I can offer you the Blizzard BF600, which measures 2m x 2.5m x 3m, at the discounted price of $6,900 plus tax. It comes with the same features as the item you ordered. Alternately, we have a refurbished BF400 in stock. It’s the same size as the BF550; however, while the BF550 includes a remote control for setting the temperature, the BF400 has a wall-mounted device for that purpose. The BF400 unit comes with a two-year warranty. It is priced at $5,600 plus tax.

Please let me know how you wish to proceed. Just reply to this e-mail.

Shaliya Umuma, Customer Service Manager



181. Why does Pirate’s Bounty Seafood need to purchase new equipment?





182. What is the problem with the item Ms. Okiya ordered?





183. What is NOT a feature of the Blizzard BF600 ?





184. According to the e-mail, what does the BF400 model come with?





185. In the e-mail, the word “Just” in paragraph 3 line 1, is closest in meaning to




Questions 186-190 refer to the following schedule. e—mail. and article.

Fifth Annual International Marketing Society Conference

23-25 October, Grant Hotel and Conference Centre, London

Day 1:

Time Description Venue
7:00 A.M. to 8:00 A.M. Morning Social: Complimentary omelets, pastries, coffee, tea Mezzanine
8:30 A.M. to 10:00 A.M. Marcos Secada, founder and CEO, Grindstone Marketing Group Room 2
10:30 A.M. to noon Claire Song, business columnist and best-selling author Room 10
12:30 P.M. to 2:00 P.M. Lunch (ticket purchase required) Alexander Ballroom

To: Nadir Kalwar <kalwar.n@kdbuildingconcepts.com>
From: Olek Dzik <odzik.k@kdbuildingconcepts.com>
Date: 12 May
Subject: Upcoming marketing campaign
Attachment: 📎 Link to video

Nadir,

Thanks for your help with the corporate marketing plan. Attached is a link to the video created for us by Grindstone Marketing Group. It shows our 3-D printing equipment pouring fast-setting concrete, layer by layer. I think it looks great as is, and I believe it will be the most compelling aspect of our 1 June launch, especially if the Sheffield house is sold by then.

In case you haven’t heard, our next construction project will be a home just a couple of kilometres from your office building!

Olek

House Constructed Using 3-D Technology For Sale

SHEFFIELD (15 May)—An international construction firm specializing in innovative building technologies has completed one of Britain’s first 3-D printed houses. The new structure is located on Morgan Road in Sheffield.

KD Building Concepts took less than two weeks to execute the first phase of the project, which entailed printing the concrete walls and installing the electrical and plumbing systems, according to company president Olek Dzik. In just two months, the fully landscaped house with two bedrooms and two bathrooms was ready for market.

“Labour costs were cut in half thanks to 3-D printing technology,” said Mr. Dzik, whose company has offices in France and Germany, as well as in Sheffield. “At KD Building Concepts, we are committed to building homes that are both affordable and luxurious.”

The house was listed for sale this week by a local real estate broker. The asking price is £150,000.

Next on the horizon for KD Building Concepts is the construction of a home in Hamburg, Germany.



186. What is mentioned on the schedule?





187. According to the schedule, what will happen at 10:30 a.m.?





188. What can be concluded about Mr. Dzik?





189. What is suggested about Mr. Kalwar?





190. What does the article indicate about the house created with a 3-D printer?




Questions 191-195 refer to the following job posting. flyer. and article.

Gallery manager at Richard Lahiri Gallery in Cromwood

Applicants for this foil-time position must have experience in retail art with an established history of successfully attracting patrons interested in purchasing original works of art. Experience managing a social media account is also desired. The position will be primarily on-site; however, some remote hours can be scheduled. Candidates must be available to start work on or before April 1. Qualified applicants should contact gallery director Richard Lahiri at rlahiri@richardlahirigallery.com.

Summer Scene Arts Program

Starting on May 1, five art galleries in Cromwood will be hosting open houses every Friday from May through August. Come enjoy live music, refreshments, artist talks, and more on the Cromwood boardwalk. Activities start at 4:00 p.m. and continue until 9:30 p.m., rain or shine. Participating galleries are listed below.

Rita Blake Art • Siitva Gallery • Richard Lahiri Gallery Patricia Dolivo Painting • Ashland Pottery and Crafts

Funded by the Cromwood City Council and Regents Bank

Summer Activities in Middleton County

Compiled by Lisa Yu-Seaver

Cromwood Art Nights

Residents of Elmhurst, Melbridge, and Cromwood are invited to explore the local art scene in Cromwood this summer. The five galleries on the boardwalk overlooking the Wye River are holding special events each Friday as part of the Summer Scene Arts Program. This Friday, Richard Lahiri and his gallery manager, Geetu Gelang. will use a giant screen to demonstrate software for creating virtual art. The event will also feature craft vendors, food trucks, and live music. See www.cromwood.gov/things-to-do for more information.


Movies in Brady Park

The popular summer movie series in Herrontown returns on June 16! Each Saturday evening, a classic film will be projected on Brady Park’s Grand Lawn. Bring your picnic basket and a blanket and get comfortable! The schedule of films is available at www.bradypark.org/activities.



191. What is stated in the job posting about the managerial position?





192. According to the flyer, what will happen on May 1 ?





193. What is suggested about Ashland Pottery and Crafts?





194. What is suggested about Geetu Gelang?





195. According to the article, where is Brady Park located?




Questions 196-200 refer to the following article. memo. and policy.

Senano Designs Buys Gendalla in $60 Million Deal

LOS ANGELES (March 20)—Fashion powerhouse Senano Designs announced on Wednesday that it had acquired Gendalla, an up-and-coming luxury brand. The acquisition is part of Senano’s plan to supplement its clothing products with a line of designer watches. Over the next two years, the company has further plans to expand its offerings to include fragrances and luggage. Lina Pacheco, Senano’s chief executive officer, said that such expansion is necessary to keep up and compete with other international fashion houses. Although based in Los Angeles, in recent years Senano has opened offices in Philadelphia, Chicago, and Miami. Ms. Pacheco says she was unfamiliar with Gendalla products until a year ago, when she saw one of their ads in an automobile magazine. “The products have a distinctive, modern style,” Ms. Pacheco said, “which will go well with Senano’s trendsetting clothes.”

MEMO

From: Oscar Johansen, Accounting department
To: All Gendalla employees
Date: March 22
Subject: Travel expense policy
Attachment: Policy

I have attached a copy of Senano’s policy on travel expenses, which will go into effect when we officially become employees of Senano on March 31.

Note that Senano’s policy is more restrictive than Gendalla’s policy in several ways. For example, employees will no longer have one month to submit expense reports. However, the new policy will make some processes much easier: specifically, Senano’s requirements for submitting expenses under $50 are simpler than those under current Gendalla policy.

Carlie Dawson, an accounting director who works at Senano’s headquarters, will come to our New York office to lead an information session about this and other policy-related changes on Thursday, March 28, at 2:00 P.M. I strongly encourage you to attend.

Senano Designs

Travel Expense Policy

  • To be reimbursed for work-related travel, employees must submit a travel request at least two weeks before a trip, listing the reason for travel and estimating all expenses.
  • Original receipts must be submitted for expenses above $50. Any expenses below that do not require the submission of original receipts.
  • All receipts and expense reports must be submitted within three weeks after a trip is completed. Expenses submitted after this time will require the approval of the department head.

Page 1



196. What does Gendalla mainly produce?





197. According to the article, why is Senano Designs acquiring Gendalla?





198. What are Gendalla’s employees invited to do on March 28 ?





199. Where is Ms. Dawson’s office?





200. How is Gendalla’s current travel expense policy likely different from Senano’s?




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