Questions 12 through 16 refer to the following letter and chart. 22 High Street Everton May 22nd. 2005 Margaret McCarthy 14 Martins Street Everton Dear Ms. McCarthy, Thank you for your recent inquiry about PowerGen Electricity. I apologize for not replying sooner; however. we have been having some trouble with our customer address database. This problem has now been resolved and i am pleased to answer your questions. In your letter, you asked for advnce on how to cut your electricity bill. We are aware that our customers want to find the most efficient, yet economical ways to use electricity in their homes. You might be surprised to learn that cutting down on electric costs is easy to do. i am enclosing a chart of the average energy costs of most major home appliances. All you need to do is look at the chart, work out how many hours you use an item in an average week, then multiply that number by cost per hour. If you do this for each Item on the list, you can calculate your monthly charge, e.g. If you use your washing machine everyday for one hour. you will need 17.5 cents per week. To reduce costs, wait till you have enough clothes for a full load. You could cut as much as 5 cents. This may not sound like much. but imagine reducing the time for every appliance. The total savings will add up. I hope this helps you. Sincerely, Alan Bredhurst |