To: All sales personnel
From: The Manager
Re: Wireless Internet

It has -------------------- to my attention that a lot of our customers are not aware that their computers
9. A) come B) seen C) came D) see
have a wireless Internet connection capability. Recently several customers -------------------------- the store
10. A) contact B) have contacted C) are contacting D) contacts
asking how to go about setting up an lntemet connection. We always ask customers for details about their computers, and we discovered that a lot of these had bought their computers at our store. All of them had computers with the technology for a wireless connection. Be sure to explain all functions very carefully before making a sale. Show the customer how easy it is to --------------------------- to the Internet in our store. We’d like you to show each customer how to apply for
11. A) connect B) surf C) log D) access
their warranty online. It will give a good ----------------------- of our store, and help the customer, too.
12. A) imagine B) show C) impression D) sign
Thank you.