Questions 10-12 refer to the following conversation.
W: Hey, Bob. Have you been able to log into the company website? I have been trying to log in for the last ten minutes, but it says my password is incorrect.
M: No, I'm logged in just fine. You know, they did upgrade the servers last night. Maybe your account was affected by that.
W: That's possible. I guess I should call IT about the problem. Do you know who's in charge of network issues?
M: I'm not sure. I'll look it up here and let you know. Just give me a minute. |