Questions 16-18 refer to the following conversation.
W: Good afternoon, this is Debbie. How may I help you? M: Hi, I'm interested in booking a tour for September. I was particularly interested in the restaurant tours in Italy.
W: Those are some of our most popular tours. We have a few different tours, depending on which area you'd like to visit. We even have one that offers a cooking demonstration.
M: That sounds like a lot of fun, but I'd better check out all the available packages before I make the reservation.
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