Taking The TOEIC Skills and Strategies 2 (Chapter 3: Reading Practice)

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A (E-mails and Letters) Questions 22 — 26 refer to the following e-mails and flyer.

22. What Is the purpose of Dinesh Bahl's e-mall? A) To respond to a complaint B) To apologize for a mistake C) To make a suggestion D) To ask about a service

23. What is implied about Richard Arietta? A) He has researched Sparkle Cleaning himself. B) He is not concerned about cleaning costs. C) He is not satisfied with the current cleaning service. D) He will allow his assistant to make the final decision.

24. In Richard Arietta’s e-mail, the word ”estimate" in paragraph 1, line 2, is closest in meaning to A) guess B) price C) agreement D) offer

25. What is indicated about Sparkle Cleaning? A) It includes garbage removal In its services. B) It charges a fee for a consultation. C) It is 50% cheaper than other companies. D) It cleans both homes and offices.

26. Which of Richard Arietta's requirements does Sparkle Cleaning NOT meet? A) Services without a contract B) Charges based on office size C) Customer references D) Upholstery cleaning services

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