To: jlopez@cbt.com
From: rmartin@cbt.com
Subject: Pep talk

Hi Jenny,
This is a quick email to 1. _____________ you that I know you are having a hard time. We are

A) tell
B) speak
C) say
D) talk

all here to help you, so come talk to anyone whenever you want. If you have time this week, how about meeting after work? I'd like to buy you a coffee and we 2. _____________ have a chat. Please let me know if you think this is a good idea or not. Could

A) had
B) could
C) advice
D) would

you give me your reply 3. _____________ four o'clock today?

A) on
B) within
C) before
D) along

Cheers,
Rachel

Pentagon's Restaurants
Customer Comments Form
Date of visit: Jan 3l^st
Time of visit: 11 a.m.
Branch name: Rochester High Street

Comments
This is the first 4. _____________ I have eaten at Pentagon's. However, I think it will also be

A) time
B) event
C) turn
D) eating

the last. I had to wait thirty minutes for my food. I had to ask the waitress four times before she brought water to our table. I 5. _____________ not enjoy a conversation with

A) had
B) was
C) do
D) could

my friend because of the noise from the kitchen. The staff 6. _____________ shouting and

A) ought not
B) had to
C) were
D) did
yelling at each other the whole time. I asked to speak to the manager, but he was not available. The food was very good, but not good enough to make me want to return to any of your restaurants.