Questions 1 through 3 refer to the following conversation
W: Time Bookstore. How may I help you?
M: Hello. Could you tell me your opening hours?
W: We are open from nine to five Monday through Friday, and from ten to six on Saturdays. We are closed on Sundays.
M: I see. Thank you for your help.
Questions 4 through 6 refer to the following conversation
M: Have you seen my gloves? l can't find them.
W: Are they the brown ones that your mother gave you for Christmas?
M: No, the blue ones that she gave me for my birthday.
W: Umm, well, I have no idea where they are. |