to sell more tickets or places for an aircraft, holiday, etc. than are available
The hotel was overbooked.
There was no seat for me on the plane, because the airline had overbooked.
Airlines occasionally overbook flights to compensate for no-shows.
Travel agencies may overbook popular vacation packages.
Overbooking can lead to passenger inconvenience.
The hotel had to deal with the consequences of overbooking.
Strategies to avoid overbooking are essential for customer satisfaction.