/ˌkʌs.tə.mɚ ˈsɝː.vɪs/
dịch vụ khách hàng
the fact of treating customers in a polite and helpful way, which is considered an important part of running a good business
/ ˈpeɪ.mənt/
sự trả tiền, số tiền trả
an amount of money paid, or the act of paying
/ ˈkwɑː.lə.t̬i/
chất lượng
how good or bad something is
/əˈpɑː.lə.dʒi/
lời xin lỗi
something someone says to show that they are sorry
/kəmˈpleɪnt/
sự than phiền, lời phàn nàn
something you say to tell people that you don’t like something
/ˈfiːd.bæk/
ý kiến phản hồi
comments to a person about how they are doing something
/ˈtreɪ.nɪŋ/
sự tập huấn, sự huấn luyện, sự đào tạo
Teach (a person or animal) a particular skill or type of behavior through practice and instruction over a period of time.
/ˈkʌstəmə ˌsætɪsˈfækʃən/
sự hài lòng của khách hàng
when customers who have paid for a product or service feel happy with it
/ˈsæt̬.ɪs.faɪd/
thỏa mãn, hài lòng
when customers who have paid for a product or service feel happy with it
/ˌɡer.ənˈtiː/
sự bảo hành
a formal written promise to repair or replace a product if it has a fault within a period of time after you buy it
/ˈriː.fʌnd/
hoàn lại, trả lại
to give someone their money back, for example, because they are not satisfied with the goods or services they have paid for
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