1. reputation (n)
/rep.jəˈteɪ.ʃən/
uy tín, danh tiếng
the opinion that people have of someone or something, based on past behaviour or character
2. retailer (n)
/ˈriː.teɪ.lɚ/
nhà bán lẻ
a company that sells goods to the public in stores and on the internet, rather than to stores, other businesses, etc
3. professional (adj)
/prəˈfeʃənl/
chuyên nghiệp, nhà nghề
being skilled and talented
6. after-sales service (n)
/ˈæftər-seɪlz ˈsɜrvəs/
dịch vụ sau bán hàng, dịch vụ hậu mãi
the fact of providing help to customers after they have bought a product, usually involving doing repairs that are needed or giving advice on how to use the product
7. appearance (n)
/əˈpɪr.əns/
ngoại hình, hình dáng
an occasion when someone appears in public;
an occasion when someone goes to court to be officially involved in a trial
8. bargain (v)
/ˈbɑːr.ɡɪn/
trả giá, mặc cả
to try to make someone agree to give you something that is better for you, such as a better price or better working conditions;
to try to reach agreement with someone in order to get a lower price:
9. confidence (n)
/ˈkɑːn.fə.dəns/
sự tự tin, sự tin chắc
the quality of being certain of your abilities or of having trust in people, plans, or the future:
10. convenience store (n)
/ə kənˈvinjəns stɔr/
một cửa hàng tiện lợi
a shop that sells food, drinks, etc. and is usually open until late
11. cooling-off period (n)
/ˌkuː.lɪŋˈɑːf ˌpɪr.i.əd/
thời gian cân nhắc
a period of time during which you can change your mind about an agreement that you have made or something that you have decided to buy
13. delivery (n)
/dɪˈlɪv.ɚ.i/
việc giao hàng, vận chuyển
the act of taking goods, letters, parcels, etc. to people's houses or places of work
14. department store (n)
/dɪˈpɑrtmənt stɔr/
cửa hàng bách hóa
a large shop divided into several different parts, each of which sells different things;
15. discount (n)
/ˈdɪs.kaʊnt/
sự bớt giá tiền, sự giảm giá
a reduction in the usual price
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