Học từ vựng - Highly Recommended - New Edition (Unit 17 - Taking telephone requests )

/ suːp/

/ ˈbiːfˌbɝː.ɡɚ/

/ blaʊs/

/ ˈkɑːr.dɪ.ɡən/

/ ˌkɑːn.t̬ən.en.t̬əl ˈbrek.fəst/

/ ˈdɪn.ɚ ˌdʒæk.ɪt/

/ ˈfɔɪ.ɚ/

/ ˌɡɑːr.lɪk ˈbred/

/ ˈher.kʌt/

/ ˈaɪs ˌkriːm/



Unit 16: Explaining and instructing 1 | 2 | Unit 18: Taking difficult phone calls 

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Các bài học khác


UNIT 1 -  Taking phone calls

UNIT 2 -  Giving information

UNIT 3 -  Taking room reservations 

UNIT 4 -  Taking restaurant bookings 

UNIT 5 -  Giving polite explanations 

UNIT 6 -  Receiving guests 

UNIT 7 -  Serving in the bar 

UNIT 8 -  Instructions 

UNIT 9 -  Taking a food order 

UNIT 10 - Desserts and cheese 

UNIT 11 - Talking about wine 

UNIT 12 - Dealing with requests 

UNIT 13 - Describing dishes 

UNIT 14 - Dealing with complaints 

UNIT 15 - Jobs and workplaces 

UNIT 16 - Explaining and instructing 

UNIT 17 - Taking telephone requests 

UNIT 18 - Taking difficult phone calls 

UNIT 19 - Health and safety at work 

UNIT 20 - Giving directions indoors 

UNIT 21 - Giving directions outside 

UNIT 22 - Facilities for the business traveller 

UNIT 23 - Offering help and advice 

UNIT 24 - Dealing with problems 

UNIT 25 - Paying bills 

UNIT 26 - Payment queries 

UNIT 27 - Applying for a job 

UNIT 28 - The interview 

UNIT 29 - Test Your Self