Complete the dialogue with the words below.

TOM: I’m waiting for a ¹ delivery of a pair of shoes.

CUSTOMER CARE: What’s your ² ?

TOM: It’s G99215540000Z.

CUSTOMER CARE: And what’s your address and ³ ?

TOM: 31 Mill Road, WC2 5SN. I bought them yesterday and I paid £5 for ⁴ delivery. Will they be here today?

CUSTOMER CARE: I’m sorry. We’re very busy. Your order will be delivered tomorrow.