/ˈfrend.li/
thân thiện
behaving in a pleasant, kind way towards someone

2. farewell (n)
/ ˌferˈwel/
buổi liên hoan chia tay, lời từ biệt
an occasion when someone says goodbye

3. informal (adj)
/ɪnˈfɔːrml/
không chính thức, không trang trọng, thân mật
relaxed and friendly; not following strict rules of how to behave or do something

4. casual (adj)
/ˈkæʒ.uː.əl/
tự nhiên, bình thường
not formal or not suitable for special occasions

5. check in (vp)
/tʃɛk ɪn/
đăng ký vào
to arrive at a hotel and rent a room.

6. formal (adj)
/ˈfɔːr.məl/
chính thức, theo nghi thức, trang trọng
Something that is special and official.

7. host (n)
/hoʊst/
chủ, chủ nhà
someone who provides guests with a place to stay.

8. impersonal (adj)
/ɪmˈpɝː.sən.əl/
không nói về riêng ai, khách quan
not referring to people or a particular person by name

9. patronage (n)
/ˈpæt.rə.nɪdʒ/
sự bảo trợ
the support a customer gives to a company

10. see off (vp)
/siː ɔːf/
tiễn
to say "good bye" to someone who leaves.

11. stay (n)
/steɪ/
thời gian lưu trú
the length of time you are at a hotel.
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Thời gian học
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Các bài học khác
UNIT 1 - Communication by email
UNIT 2 - Taking a message
UNIT 3 - Taking a seservations
UNIT 4 - Changing a reservation
UNIT 5 - Problems with reservations
UNIT 6 - Difficult customers
UNIT 7 - Farewell
UNIT 8 - Methods of transportation
UNIT 9 - Local attractions
UNIT 10 - On a tour
UNIT 11 - Discussing rules and policies a tour
UNIT 12 - Release forms
UNIT 13 - Job advertisements
UNIT 14 - Preparing your curriculum vitae
UNIT 15 - Getting a job