Peter talks to Sam at the rental car counter about renting a car. Sam tells Peter about a special offer they're having and helps him understand how the rental fees work.

Sam: Hello. How can I help you?

Peter: I'd like to rent a car for the weekend.

Sam: What size did you have in mind?

Peter: I'd like your cheapest car, so I guess that would be a compact.

Sam: We're running a special right now. You can rent a mid-size car for the same price as a compact. It's $55 a day inclusive of tax, plus insurance. It's such a great deal!

Peter: Okay, I'll take it.

Sam: All right. Let me just print out the agreement ... Here you go, read that over, please.

Peter: I can't make heads or tails of this information. Do I really need insurance? I already have a good auto insurance plan.

Sam: Then you' re probably all set. I do recommend the collision damage waiver.* It's only $10 a day. That way, if you bang up the car, you won't owe us anything.

Peter: I'm sure I won't have an accident, but I'll take it just in case.

Sam: Very good. If you don't return the car with a full tank of gas, we charge $9 a gallon to refill it.

Peter: Nine bucks a gallon? That's so expensive. It's highway robbery!

Sam: Be sure to return the car by 5 p.m. on Sunday.

Peter: Five? That's going to be cutting it close. The conference I'm attending ends at 4:30. What if I get it here at 6 on Sunday?

Sam: It'll be another $65.

Peter: There's no grace period?

Sam: There's a 29 minute grace period. So you could return the car at 5 :29 and still be okay.

Peter: Okay, thanks. You've been such a big help.

Sam: You're very welcome. Here's the key. The car is in space A4. You're good to go.

* collision damage waiver - with this optional coverage, the car rental company cannot hold the customer responsible for any damage to the car