Questions 131-134 refer to the following e-mail. To: Roger Wall <rogerwall@openemail.com>
From: Guillermo Torres <gtorres@supplyflow.com>
Date: May 2
Subject: RE: Missing delivery Dear Mr. Wall, This is in response to your ____(131)_____ e-mail notifying us that you did not receive your April shipment of office supplies. We verified that your annual subscription is up-to-date and that everything is in order on your side. This error is, therefore, an oversight on ____(132)_____ part. We have transitioned to new shipping software, and some customer information was not transferred correctly. Rest assured that this has been fixed and that the error will not ____(133)_____ again. We sent your box of office supplies today using an overnight shipping service ____(134)_____. Inside the box, you will also find a complimentary token of appreciation for your patience. If you have further questions or concerns, do not hesitate to contact me directly. Sincerely, Guillermo Torres, Customer Assistant, Supply Flow, Inc. |
131.
132.
133.
134.
Questions 135-138 refer to the following memo. To: Marketing Department, Tavola Foods Distributors
From: Victor Cotillo
Date: March 4
Subject: Information Please look at the proposed survey that was just added to our team folder. The first section asks ____(135)_____ to rate their favorite vegetables. We felt shoppers might prefer a particular vegetable only if it is fresh and in season ____(136)_____ we also ask what frozen vegetables they buy most frequently and why. In addition, we ____(137)_____ a series of questions about food preparation and convenience. We feel this survey will give us a better picture of what our customers want. Please look over everything and quickly respond with any thoughts ____(138)_____. |
135.
136.
137.
138.
Questions 139-142 refer to the following e-mail. To: vendors@grovecenterfleamarket.org
From: alanc@spicebest.com
Date: October 22
Subject: Parking issue Dear Vendors, Starting next month, the owners of the Grove Center Flea Market will charge a flat daily rate of $10 to use the onsite parking deck. This means customers who drive to our weekly flea market will no longer enjoy free parking. I’m concerned that this might ____(139)_____ some shoppers from coming, which will hurt our businesses. As president of the Grove Center Flea Market, I have asked the owners to consider waiving or reducing the fee ____(140)_____. The nearest other large-scale parking facility is at city hall, three long blocks from our site. Street parking is available but can be ____(141)_____ to find. Please reply to all if you have any thoughts on alternative ____(142)_____ Best, Alan Coleman |
139.
140.
141.
142.
Questions 143-146 refer to the following newspaper article. QUEENSVILLE (November 3)—Recycling just became easier for many local residents thanks to the opening of the township’s second recycling center. “West Queensville residents now have a more ____(143)_____ location to drop off their materials,” Mayor Dustin Larson said at yesterday’s ribbon-cutting ceremony. “No longer must they travel to the east part of the town.” ____(144)_____ However, Ida Aguirre of the Queensville Clean Coalition criticized the town council's decision to eliminate curbside pickup of recyclables. “Curbside pickup should be resumed ____(145)_____ elected officials want to make recycling easier,” she said in a telephone interview. Open 6 a.m. to 8 p.m. on weekdays, the new 18 Darren Street facility takes only mixed paper and some plastics. Aluminum is not currently ____(146)_____ . |
143.
144.
145.
146.
|
