Questions 147-148 refer to the following email. To: <m castillo@rapidonet.com.ph>
From: <no-reply@rapidonet.com.ph>
Date: 19 June
Subject: Rapido Net We have noticed some activity on your account. Your secret-question option for password recovery was updated at 3:16 P.M. today. If you initiated this update, no further action is necessary. If not, we can help you secure your account. Call 919-555-1066 to speak to an account representative. If you would like to remove the secret-question password recovery option, you may use a verified e-mail address or phone number to access your account instead. Make the process even more secure by setting up two-step verification. Just ask our representative how. Thank you for trusting Rapido Net as your Internet service provider. |
147. What is the purpose of the e-mail?
148. What is indicated about Rapido Net?
Questions 149-150 refer to the following e-mail. To: <lduberville@ futuremail.co.uk>
From: <support@globaltech.co.uk>
Date: 23 March
Subject: Residential service Dear Ms. Duberville, Thanks for your order. We are very pleased to have you as a new customer and are contacting you to request that you set up an appointment for one of our representatives to install a Global Tech modem at your home. Please go online and select a 30-minute window out of the four we have posted to your account. In preparation for our visit, please clear the area on the wall where you would like us to install the modem. Setting up the modem will take just a few minutes, after which you will be able to enjoy our service. We will use the phone number listed on your account the morning of the appointment to confirm the visit. Let us know at this time if you have any questions for us. Sincerely, Gordon Mackey
Customer Service, Global Tech |
149. What kind of service has Ms. Duberville most likely contracted?
150. What will happen at the time selected by Ms. Duberville?
Questions 151-152 reier to the iollowing online chat discussion. Katrina Finton (1:46 P.M.) Hey, Steven. I am hoping to move into a new apartment soon, and the landlord requires a letter verifying my place of employment and my income. I have written up the letter. Would you be willing to sign it today as proof that I work here at Carrino Agency? Steven Khen (1:48 P.M.) Double-check with Ariana Seltzer first. The human resources department usually has a form they can provide for you. Katrina Finton (1:49 P.M.) I tried that. They don’t have a set form. Steven Khen (1:50 P.M.) No problem then. Bring your document over. Steven Khen (1:51 P.M.) By the way, the meeting about the Zaine Company Web site was moved to 3:00 P.M. You already have all your designs for their Web site ready, right? Katrina Finton (1:52 P.M.) I’m all set. |
151. At 1:49 p.m., what does Ms. Finton most likely mean when she writes, “I tried that”?
152. What most likely is Ms. Finton’s position?
Questions 153-155 refer to the following Web page. http://www.marilisprofessionalcoaching.com Marilis Professional Coaching: January Events January 15 at 4:30 P.M.—Job Search Support Learn about the latest tools and techniques to help you find a rewarding entry-level job. Topics include the best Web sites for job announcements and how to use professional organizations to get job leads. January 16 at 4:30 P.M.—How to Market Yourself To set yourself apart from other job candidates, you have to effectively communicate the value you'll bring to the company. This session will help you successfully promote yourself to potential employers, both in person and through social media. January 17 at 4:30 P.M.—Interview Strategies Get tips on interview rules, common questions, and the process for what you need to do before, during, and after a job interview. This session will be interactive, featuring mock interviews with attendees. Go to www.marilisprofessionalcoaching.com/register to sign up for any of these low-cost events. Note that all January events are virtual. |
153. What is the purpose of the Web page?
154. According to the Web page, what will happen on January 17 ?
155. What is indicated about the events?
Questions 156-158 refer to the following review. Eston Development Worth a Look
by Marcus Watanabe “Ideal residential developments combine twenty-first-century convenience with small-town charm.” That is the philosophy found in the brochure of the Homestead at Eston, a recently completed housing development just outside the town of Eston. — [1]—. The community has wide streets, sidewalks, and three small parks surrounding a central square. The square features a cafe, a restaurant, and several shops. In the northeast comer of the development, there is an activity complex that includes a gym, theater, and swimming pool. — [2] —. “This means you never have to leave the community unless you want to,” said Marjorie Solomon, sales director. “Once you visit, you’ll realize why so many people are purchasing homes here.” While never leaving your development struck me as an odd idea, the Homestead planners deserve praise for creating a very attractive place to live. — [3] —. The planners have obviously prioritized the environment. Natural habitats have been carefully preserved, and homes and other structures have been designed to conserve water and energy. Model homes are currently available for tours. — [4] —. Open houses take place 12:30-4:00 P.M. Saturdays and Sundays. Alternatively, appointments can be made by calling 856-555-0129. |
156. What is indicated about the activity complex?
157. How can a prospective resident learn more about Homestead at Eston?
158. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Homestead, however, is more than just a pretty place.”
Questions 159-160 refer to the following e-mail. From: Stefan Fonsman <
sfonsman@kaybunconstruction.ca>
To: Rita Palore <rpalore@palorecement.ca>
Subject: Palore Cement
Date: March 2 Dear Ms. Palore, Thank you for sending your estimate for the cement work on our apartment project in Smithville. The narrative accompanying your bid answered all of our questions, and my team was impressed by your firm’s previous work and references. Your company is my first choice to take on the project. Nonetheless, I still need budget approval from my director, Anita Cho. Your proposed price is a bit steeper than anticipated. I will be speaking with Ms. Cho about this tomorrow morning. Based on your company’s reputation for outstanding work, I am confident that she will sign off on your bid. I expect to get back to you by March 4. Regards, Stefan Fonsman
Kaybun Construction |
159. What is one purpose of the e-mail?
160. When will Mr. Fonsman meet with Ms. Cho?
Questions 161-163 refer to the following announcement. City of Altamesa seeks election workers Who is qualified to be an election worker? Almost anyone, including homemakers and professionals, as well as those who are unemployed, self-employed, or retired. Requirements:
- Available 6 a.m. to I p.m. or I p.m. to 8 p.m. on March 5, June 7, and November 1
- Is not a politician and does not live with or work for a politician
- Is 18 years of age or older
- Is comfortable interacting with the public
- Is organized and detail-oriented
Workers must attend a four-hour pre-election training workshop on March 4 and will be compensated based on their title: Election Assistant, $l8/hour
Election Clerk, S20/hour
Election Chief, $22/hour For details or to apply, visit www.altamesaelections.gov/apply. |
161. What information is included in the announcement?
162. What does the announcement suggest is a requirement for being hired?
163. What is mentioned about the training workshop?
Questions 164-167 refer to the following email. To: Jihyang Lee <ilee@mxemail.com>
From: Robert Wang <rwang@frontstreetbank.com>
Date: April 7
Subject: Is VIS for vou? Dear Ms. Lee: You are now able to enroll in Front Street Bank’s new Voice Identification System (VIS). VIS is a fast, convenient, and secure way to access and control your bank accounts by phone. — [ 1 ] —. For example, you can make a payment on a Front Street Bank loan by saying “loan payment.” You can check your credit-card transactions by saying “recent transactions.” You can even transfer money between accounts by saying “transfer.” Discover all the ways VIS can simplify your banking life at www.frontstreetbank.com/VIS. — [2] —. Your voice identification is stored securely by Front Street Bank and can be used only with Front Street Bank. Call 615-555-0189 to set up VIS for your accounts. — [3] —. If in the future you no longer wish to use VIS to access your account, simply call to have one of our customer-service representatives delete your identification file. — [4] —. Thank you for being a valued Front Street Bank customer. Sincerely, Robert Wang, Branch Manager |
164. What is the purpose of the e-mail?
165. What is indicated about VIS?
166. What should a customer do to cancel VIS?
167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “You can perform numerous specific tasks.”
Questions 168-171 refer to the following advertisement. Thumbnail Publishing Ltd. Four new titles in the Enterprise series have just been released. Buy one, get one 50 percent off when you purchase from our Web site by November 30 (excludes shipping). Order your copies today! Maestro by Christine Menon
A biography of famous executive Haruto Yamada, with insight into how his career influenced business governance. Paperback €14.99 Working Under Moonbeams by Chang-Ho Jin
Commerce in twentieth-century Korea as illuminated through interviews with former trade company employees. Hardcover €22.99, Audiobook €8.99 The Connections Unseen by Mai Quang Vinh
A collection of transcribed lectures and archival photos from Gloria de Leon’s 40-year career as a professor of business administration. Hardcover €25.99 Flashback by Jack Olivier
A former Australian trade commissioner recalls the highs and lows of his diplomatic career in this engaging memoir. Paperback €14.99, Downloadable e-book €9.99 |
168. What is the company offering to customers?
169. Who is Mr. Yamada?
170. What feature is shared by all of the books described in the advertisement?
171. What book includes historic images?
Questions 172-175 refer to the following text-message chain. Priyanka Kapoor [9:41 A.M.] We need to talk about the upcoming family physicians conference in London. Where do we stand? Alonso Gonzalez [9:44 A.M.] I’ve already purchased airline tickets for all of us. Priyanka Kapoor [9:47 A.M.] Great. Scott Harris will arrange our shuttle from the London airport to the conference venue. Will our mobile phones be functional outside of the Wi-Fi zones? Alonso Gonzalez [9:50 A.M.] I’ve researched our mobile phone provider's international plan. It offers the ability to call and text but provides limited data options with slow download speeds. Brian Kim [9:53 A.M.] Let’s buy international SIM cards before we leave. We can get the prepaid cards with high-speed data and unlimited calling and texting. We won't have to worry about being connected to Wi-Fi. Priyanka Kapoor [9:57 A.M.] That will solve the problem. Alonso Gonzalez [9:57 A.M.] Good idea, Brian. Thanks. Now let’s discuss meeting up for our meals. Priyanka Kapoor [9:59 A.M.] Each day of the conference begins with a continental breakfast in the lobby. Let’s meet there in the morning. I know of a great place for dinner, so let's plan on 6:00 P.M. the first evening. We’ll decide about the other meals later. |
172. Where do the writers most likely work?
173. At 9:41 a.m., what does Ms. Kapoor most likely mean when she writes, “Where do we stand?”
174. What can be concluded about the writers?
175. Why does Mr. Kim suggest SIM cards?
Questions 176-180 refer to the following job advertisement and e-mail. BLISSFUL HORSE STABLES Part-time worker needed to feed, wash, and groom horses. Must be able to work a minimum of eight hours a week, including occasional weekend hours. Although training is available, applicants who have experience working with horses are preferred. To apply, send an e-mail to Dorothy Lu, dlu@hlissfulhorsestables.com.au, and attach your resume. Blissful Horse Stables is the region’s largest horse-hoarding facility. It has been owned and operated by one family since 1988. Our business offers both long- and short-term boarding contracts. We have state-of-the-art indoor and outdoor exercise rings and a five-acre grazing pasture for our equine friends. A veterinarian is always on call. | From: ota.kyle@opalmail.c0m.au
To: dlu@blissfulhorsestables.com.au
Subject: Part-time position
Date: 1 August
Attachment: 📎 ota.rfg Dear Ms. Lu, This e-mail is in response to the advertisement that appeared in yesterday’s edition of the Colby Today. At this time. I work for Ness Large Animal Clinic as a technician‘s assistant. but only three days a week. The part-time position you are advertising would enable me to do something I enjoy while increasing my working hours. I am happy to provide references upon request. All the best, Kyle Ota |
176. What is NOT indicated about Blissful Horse Stables?
177. In the job advertisement, the word “facility” in paragraph 2, line 1, is closest in meaning to
178. What most likely is Colby Today ?
179. What is implied about Mr. Ota?
180. What has Mr. Ota most likely attached to his e-mail?
Questions 181-185 refer to the following online form and e-mail. https://www.pinkferngardens.co.nz/contact About | Shop Online | Locations | Contact Us Located in Picton, New Zealand, Pink Fern Gardens sells a wide variety of plants, both edible and decorative. Please use the form below' to submit your questions and comments. Name: Mia Dixon
E-mail: mdixon@sunmail.eo.n2 Comment: I saw the callout to local growers on your social media feed. A few years ago, I started a large community food garden with my neighbours here in Helensville for us to tend in our free time. This year, we have more plants than we can consume ourselves. Specifically, we have dozens of potted mint and cardamom seedlings as well as other uncommon herbs, and I wonder if you are interested in expanding your offerings of herbs. We also have a half dozen two-year-old lemon tree saplings that are between two and three feet tall. | To: mdixon @ sunmail.co.nz
From: purchasing® pinkferngardens.co. nz
Date: 12 January
Subject: Your comment Dear Ms. Dixon, Pink Fern Gardens is always seeking uncommon plants. As for your citrus saplings, we are currently purchasing those from licensed growers only. There is a disease affecting certain varieties, so we must be cautious. We learned our lesson regarding this last autumn! We do buy other plants from independent growers, as long as the seedlings are potted and market ready. Here are the types of seedlings we buy and the wholesale price we pay for each plant: ferns ($8), vines ($6), annual flowers ($5), and herbs for cooking, especially oregano, mint, and rosemary ($2). Please stop by at your convenience with samples of your offerings, and we can discuss our needs further in person. Kind regards, Ken Yoneda Purchaser. Pink Fern Gardens |
181. What motivated Ms. Dixon to contact Pink Fern Gardens?
182. What is indicated about Ms. Dixon?
183. According to Mr. Yoneda, what happened last year?
184. What does Mr. Yoneda ask Ms. Dixon to do?
185. How much would Mr. Yoneda pay Ms. Dixon for one of her potted seedlings?
Questions 186-190 refer to the following Web page. e-mail, and review. https://www.elektroproofrepair.com/about Trust Elektroproof Repair to get your computer running right again! Elektroproof Repair’s no-surprises policy offers flat fees for labor at three price points: $145, $200, and $350. These fees do not include the cost of software or replacement parts. The majority of our repairs incur the $200 fee. NOTE: Because of a dramatic increase in demand, we now require appointments for all services. For an initial consultation with one of our highly qualified technicians, simply select from the available time slots on our schedule page. When you schedule your appointment, we require a $60 nonrefundable deposit which will be credited toward the cost of services rendered. If you have any questions, please e-mail us at inquiries@elektroproofrepair.com. Whenever possible, we will contact you the same day or on the following business day. Most repairs are completed within three to five business days. | To: Jessica Nelson <jnelson 17@saffronmail.com>
From: Arthur Jacquet <ajacquet@elektroproofrepair.com>
Date: January 14
Subject: Re: Tea spill, please help! Dear Ms. Nelson, Thank you for contacting Elektroproof Repair. You asked if you could bring in your laptop for inspection tomorrow, January 15. Unfortunately, we are currently booked solid through January 18. The earliest available time slot is 8:00 A.M. on January 19. Please let me know if you would like to book that slot or if you have any questions. Sincerely, Arthur Jacquet, Elektroproof Repair | https://www.buyertobuyerintel.com/repair services/electronics/computer devices ★ ★ ★ ★ ★
Elektroproof Repair I spilled tea on the keyboard of my faithful old laptop, and while I dried the exterior rather quickly, I was afraid the internal components might have been ruined. Luckily for me, Elektroproof Repair came to the rescue! After booking my consultation on the Web site, I waited anxiously for a reply. Within an hour, I got an e-mail directly from the owner. Although the time slot I had requested was not available, when I responded to his e-mail to express how urgently I needed my laptop, the owner said they had an unexpected cancellation and asked if I could bring it in that very morning, which I did. Since my computer was not turned on at the time of the accident, an Elektroproof Repair technician was able to dry the computer's insides and prevent damage to the hard drive or internal circuits. Other than a new battery, no other part was needed, and Elektroproof Repair had my laptop fully functional and back in my hands within 24 hours. —Jessica Nelson |
186. According to the Web page, what is true about Elektroproof Repair?
187. According to the e-mail, what is the earliest date when Ms. Nelson could bring in her laptop for service?
188. What is most likely true about Mr. Jacquet?
189. According to the review, what was Ms. Nelson’s main concern about her laptop?
190. What is suggested about the repair of Ms. Nelson’s computer?
Questions 191-195 refer to the following advertisement. email, and receipt. Learn to play guitar at Alexis Instruments! Alexis Instruments will offer group and individual guitar instruction beginning April 2. Each of our locations has been updated with newly constructed classrooms and practice rooms. Our instructors have years of experience teaching and playing as professional musicians. Call an Alexis Instruments store today for availability and pricing. | To: Lucia Rivera <luciarivera@rapidonet.com>
From: Krista Towers <ktowers@alexisinstruments.com>
Date: April 26,8:30 A.M.
Subject: Order TS1058293 Dear Ms. Rivera, I am following up on the order you placed with us on April 23. We have only one guitar of the model you want in stock. It was used as a display sample on the floor of our salesroom here in Santa Barbara. This means it is out of the box and has been played by customers browsing the store. Our in-house luthier has thoroughly inspected the guitar, and it is still in excellent condition. There are no scratches, scuffs, or dents on it whatsoever. Because you purchased the instrument on the understanding that it was brand new, we want to offer you two options: 1. If you do not want the floor model, you may cancel the order and receive an immediate full refund. 2. If you would like the floor model, we will ship it immediately and offer you a 10 percent discount off the original retail price. If you choose the latter, we will make sure the guitar is delivered to your local store in time for your first lesson there tomorrow. We apologize for the inconvenience. Sincerely,
Krista Towers
Alexis Instruments | Alexis Instruments
Order number: TS1058293
Date: April 26 | Description | Price | | Domingo 313 full-body acoustic guitar | $450.00 | | 10% discount on guitar | -$45.00 | | Three-year repair and maintenance plan, good at any Alexis Instruments location | $75.00 | | Sales tax | $34.80 | | Total | $514.80 |
| Ship To | Bill To | Alexis Instruments, store #23
3914 Joseph Drive
Chico, CA 95926 | Lucia Rivera
11437 Shady Grove Lane
Chico, CA 95926 | |
191. What is the purpose of the advertisement?
192. What is most likely true about the store where Ms. Towers works?
193. What does the e-mail indicate about the guitar?
194. What can be inferred about Ms. Rivera?
195. According to the receipt, what is true about Alexis Instruments?
Questions 196-200 refer to the following e-mails and invoice. To: All Instructors
From: Jee-Young Choi
Subject: New fee schedule
Date: August 15 Dear Teachers, Thank you for lending your skills as artists and educators to the Mirabel Museum of Art. Please use the updated fee schedule below when creating your monthly invoices. | Category | Description | Duration | Fee | | Tour | Lead group tour | 60 minutes | $50 | | Tour | Lead group tour | 90 minutes | S75 | | Class | Teach art class | 75 minutes | $65 | | Class | Teach art class | 120 minutes | $110 | | Development | Plan new course content | Varies | $200 | | Training | Instruct museum staff on a specialized topic | Varies | $25/ hour | Electronic payments should be available ten business days after invoice submission. Jee-Young Choi, Education Coordinator | Devonte Merriweather
d.merriweather@camail.ca Invoice #00278
For: Services at the Mirabel Museum of Art
Sent: September 30 | Date | Description | Fee | | September 22 | Tour: Special exhibit | $50 | | September 22 | Class: Drawing for Beginners | $65 | | September 25 | Class: Sculpting with Clay | $110 | | Total | $225 | | To: Devonte Merriweather <d.merriweather@camail.ca>
From: Jee-Young Choi <jy.choi@mirabelmuseumofart.ca>
Subject: Payment
Date: October 6 Dear Mr. Merriweather, Thank you for submitting your September invoice. I noticed that you neglected to charge us for developing the curriculum for your sculpting class, which you taught for the first time on September 25. I checked with Carol Swann, and she said that because invoice #00278 has already been paid, it would be best if you submitted a second invoice for the development. I will ask her to process it quickly when I receive it. You will be happy to know that the feedback from your students was very positive. I will e-mail scans of their feedback forms later today. Best, Jee-Young Choi. Education Coordinator |
196. What is suggested in the first e-mail about the Mirabel Museum of Art?
197. What does the invoice suggest about Mr. Merriweather?
198. How long was the sculpting class that Mr. Merriweather taught?
199. According to the second e-mail, who most likely is Ms. Swann?
200. What can be concluded about Ms. Choi?
|
