NOTICE

As part of our routine maintenance of Selino Apartments, all public areas of our building will be painted according to the following schedule:

• Stairwells, first and second floors: 12 April
• Hallways, first and second floors: 13 April
• Stairwells, third and fourth floors: 14 April
• Hallways, third and fourth floors: 15 April

The elevators will be available during this time. Please use caution, and do not touch any wet paint.

Management, Selino Apartments

Jin- Hwa Grill
Serving the finest Korean cuisine in northern California for over 30 years

Come celebrate the reopening of our newly remodeled restaurant on Lakeside Drive! Purchase any two dinners and enjoy a complimentary appetizer platter during the entire month of May.

Valid only at Jin-Hwa Grill, 4104 Lakeside Drive, Oakland, CA. Coupon does not apply to takeout orders. Visit www.jin-hwagrill.com for a list of all our locations, hours of operation, and menus.

To: Bindu Gil <bgil@opalmail.com>
From: Neela Balay <n balay@celebrate.com>
Date: June 18
Subject: Follow-up

Dear Ms. Gil,

Regarding our telephone conversation earlier today, here in writing is the change 1 would like to make to Saturday’s delivery.

I am requesting that you now deliver the flowers to the Grand Dining Room at the Kaltan Hotel instead of the Saji Banquet Hall. I apologize for this last-minute switch, but the banquet hall manager contacted me just last night to inform me about an electrical system malfunction that will require a weekend repair. Since the office party I am planning cannot be postponed. I have had to reserve this other venue.

I would appreciate receiving the delivery by 4:00 P.M.

Best regards,

Neela Balay

Ae-Cha Kim (9:16 A.M.)

Kelvin Long (9:18 A.M.)

Ae-Cha Kim (9:20 A.M.)

Kelvin Long (9:21 A.M.)

Ae-Cha Kim (9:22 A.M.)

Kelvin Long (9:23 A.M.)

Kelvin Long (9:26 A.M.)

Ae-Cha Kim (9:27 A.M.)

To: Jessica Yu <jyu@myemail.com>
From: Customer Service <cs@velascobank.com>
Date: July 15
Subject: Customer account security

Dear Ms. Yu,

For security reasons we need our customers to review their contact information with Velasco Bank every year. — [1] —. This year, the deadline to review your contact information is July 29. — [2] —. You may check your information on our Web site at www.velascobank.com. or you can do so on the Velasco Bank mobile app. Simply log in to your digital banking account, go to “Settings,” and then go to “Contact.” — [3] —. Review your phone number and e-mail address to make sure they are both up-to-date. Then select them as your primary contact methods. If you are not yet enrolled in digital banking, we recommend doing so online at www.velascobank.com/myaccount.

— [4] —. If you have any questions, please visit any of our branches or call us at 410-555-0156 Monday through Friday, 7:00 A.M. to 5:00 P.M.

Thank you,

Velasco Bank Customer Service

Sumner Woodcrafting

Sumner Woodcrafting of Memphis, Tennessee, was established nearly 45 years ago by Kiran Sumner, with the goal of providing personalized service to customers seeking high-quality, handmade furniture. Now semiretired, Mr. Sumner still takes orders and responds to questions himself through the company’s customer-service telephone line at 901-555-0185 on Thursdays and Fridays. Sumner Woodcrafting offers a wide selection of custom-made bedroom sets, tables, desks, cabinetry, and more—all made from high-quality solid woods.

Prices for handcrafted furniture are naturally higher than for furniture that is mass-produced in a factory. Because our master crafters do exceptionally fine work, our customers never regret spending a bit more for pieces built to last for generations.

Note that it can take up to two months to create a piece of furniture once it is ordered. Delivery fees are based on distance from our workshop. Unpacking and placing the item is available for an additional $50.

For photos of our workshop, artisan biographies, customer reviews, and ordering information, please visit us online at www.sumnerwoodcrafting.com.

COLLINSVALE (28 March)—Over the last decade, instability in the pricing of raw materials has become the biggest concern for manufacturers. The issue now surpasses recruitment and technology, which had previously been ranked by businesses as the top two concerns respectively.

The reasons are not difficult to understand. For electronics manufacturers, materials typically represent 20 percent of all expenses, while makers of processed food can spend anywhere between 40 and 60 percent on materials. Thus, even a 10 percent rise in the cost of sugar can dramatically affect a factory’s bottom line. Companies that can predict rising costs may be able to temper the effects of market volatility, but even the best forecasting cannot anticipate every change in the marketplace.

The Lowenstein Bookstore in Mission Bay invites you to this month’s book discussion featuring author Hilda Flores. The event will be held on Thursday, April 10, from 7:00 P.M. to 8:30 P.M. Ms. Flores will talk about her new novel, Grinding the Gears. — [1] —. The latest adventure in the popular Inspector Svensson series, Grinding the Gears finds the beloved inspector investigating strange equipment malfunctions at a national physics research laboratory. — [2] —.

Ms. Flores will discuss the background research she performed while writing the book. — [3] —. A question and answer session will follow the presentation. The event is free for all to attend. — [4] —. The bookstore requires that attendees register at least one day in advance.

To: Customer Service <customerservice@kishintech.com>
From: Dmytro Petrov <d.petrov@silkmail.com>
Date: November 5
Subject: Assistance with Kishin XT20 digital recorder

To Whom It May Concern:

I purchased the Kishin XT20 digital recorder to record several days’ worth of conference presentations. Now, after my first day at the event, I am trying to transfer the audio files to my laptop, but I am not having any luck. I have followed all the instructions in the user manual as well as the tips found in the FAQ section of the product’s Web page. I have even tried alternative cords and the laptops in the hotel’s business center, so I do not believe computer hardware to be the issue.

I am supposed to cover the remaining two days of this conference for work. My business partners expect me to return with as much information as I can. The Kishin XT20 digital recorder is of no use to me if I cannot properly share the files. Can you please help?

Best regards,

Dmytro Petrov

Kristin Burton (8:16 A.M.)

Marcos Menke (9:04 A.M.)

Kristin Burton (9:30 A.M.)

Marcos Menke (10:19 A.M.)

Kristin Burton (11:21 A.M.)

Suzanne Shroer (11:42 A.M.)

Kristin Burton (12:23 P.M.)

Suzanne Shroer (12:33 P.M.) If that is the case, try logging back in and following the process again.

Cindy Acosta (1:05 P.M.)

Kristin Burton (1:10 P.M.)

https://www.sunnywelcomehotel.co.in

At the Sunny Welcome Hotel in Kolkata, we work hard to ensure that you enjoy your stay.

Please note:

• Each room has a coffeemaker and complimentary coffee and tea. Guests may purchase snacks and other beverages in the vending areas located on each floor.
• Guests with small children may request a rollaway bed or crib for their rooms for no additional charge.
• The business center is open from 9:00 a.m. to 5:00 p.m. each day.
• The swimming pool and children's playground are open during daylight hours. Children must always be supervised by an adult.
• A deposit is necessary to guarantee a room reservation. The deposit will only be refunded if the reservation is cancelled or changed more than 24 hours prior to arrival.
• Guests may check in as early as 2:00 p.m. Checkout after noon on the day of departure is subject to an additional charge.
• Guests are required to present a passport or driver's license at the time of check-in.
• We offer free shuttle service to the airport. Guests can make arrangements at the front desk.
• Our reception desk is staffed 24 hours a day.

To: generalmanager@sunnywelcomehotel.co.in
From: samuelramon@myemail.co.uk
Date: 13 May
Subject: Reservation number EX52417

Hello,

My family and I were very comfortable in the family suite at the Sunny Welcome Hotel in Kolkata last year, and we were looking forward to returning this year for a week starting on 17 April. Unfortunately, we suddenly had to postpone our trip until June, so I called the hotel on the morning of 17 April to change our reservation dates. I thought everything was in order, but when I opened my credit card statement this month, I discovered an additional charge from the Sunny Welcome Hotel.

Could you please look into the matter? I believe that an error has been made and that 1 should be reimbursed. I would appreciate having the money credited to my account. We still plan to return to Kolkata later this year and anticipate an enjoyable stay at your hotel.

Yours sincerely,

Samuel Ramon

From: Dexter Abbott
To: Nina Sosa
Date: 20 August
Subject: Next steps

Dear Ms. Sosa,

I have good news. The plans for the layout of the new Fountain Road office building have just been approved by Lanfei Chan at our corporate office. We now need to start thinking about the artwork for the main open-plan office area on the third floor of the building. This is one of our last tasks before the office opens in October.

I have heard that Red Starling Art has a good reputation for helping with office interiors. Could you look at the company’s Web site today and find out if any of its services might be suitable for us? I am wondering whether photography or paintings would look best in the space. What do you think? I am still waiting to hear back from Maxwell Willis in Finance about the budget for art, so please do not agree to anything with Red Starling Art until we know more.

Thank you,

Dexter Abbott, Facilities Manager
KLX Accountancy

https://www.redstarlingart.co.uk/offices/

Home | About Us | Services | Contact Us

Red Starling Art offers a range of consultancy services for office buildings:

• Remake: For clients who want a complete redesign of the interior of their office, we work with you to create a layout and decoration scheme that meets your needs.
• Align: For clients looking to incorporate artwork into a new office, we help you find the right pieces (paintings, photographs, prints, or sculptures) for your space.
• Connect: For clients who want to add a local touch to their offices, we collaborate with area artists and photographers to bring their unique perspective to you.
• Reframe: For clients who want to update but keep their existing artwork, we suggest new framing, new lighting, or new arrangements for a fresh look.

Our work is always tailored to the specific needs of our clients, so we cannot provide fixed prices. Please e-mail Birgit Lowenbruck at blowenbruck@redstarlingart.co.uk to book a free consultation. After the consultation, she will provide you with an estimate for the agreed-upon services.

To: jdixon@milkalenterprises.com
From: humanresources@milkalenterprises.com
Date: April 28
Subject: Employee survey responses

Dear Ms. Dixon,

I read through all the responses to the semiannual employee survey, and I want to highlight a few points that were repeatedly raised. We can use this list of suggestions to help determine our priorities.

Suggestion 1. A more flexible policy for working from home Suggestion 2. An expanded in-office recycling strategy Suggestion 3. More financial rewards for excellent work Suggestion 4. More opportunities for technical training

Also, if you approve, I would like to simplify the survey form before we administer it again. The open-ended questions make the data difficult to analyze. I propose incorporating more yes-no questions or rating scales to determine how much a colleague agrees or disagrees with a statement.

Kind regards,

Judith Hathaway, Human Resources

MEMO

To: All Staff
From: Jenna Dixon, General Manager
Date: May 8
Subject: Volunteers needed

I am seeking volunteers to form a committee that will launch an office recycling program. Having such a program was one of the most frequently identified needs mentioned on the recent employee survey. This program will prevent recyclables, including plastics, glass, metal, paper, and cardboard, from ending up in landfills.

Also, we need a volunteer to be the coordinator of this committee. I will be happy to meet with this coordinator to discuss first steps. Note that time spent on coordination tasks would be in addition to your regular work duties. A small amount of funds will be made available to be spent on program setup costs.

MEMO

To: All Staff
From: Mohammad Asghari
Date: June 13
Subject: Bins are here

As chairperson of the In-office Recycling Committee, I am happy to report that we now have recycling bins in the kitchen for glass bottles, soda cans, and cardboard and paper. It took us some time to get this program started because finding containers narrow enough to squeeze three between the door and the refrigerator proved challenging. But I was finally able to purchase some.

Please note that the recycling facility we are working with has stringent guidelines on what they accept, so I am creating illustrated instructions to hang above each bin. Those will be up tomorrow, and committee members will be monitoring our collection system to make sure the program is going smoothly. Please contact me with any questions, concerns, or feedback.

Kooper’s Vision is seeking an optician for its eyewear department. Must have a valid Massachusetts optician license and at least three years of relevant experience. The position requires excellent customer service skills and a strong awareness of current fashion trends in the industry. Responsibilities include helping clients choose frames, ordering eyeglasses, and filing insurance claims.

This full-time position is available at Kooper’s Vision at Danvers Mall. Contact store manager Tanisha Mosley at 978-555-0101. Must be available to start during the last week of August.

https://www. koopersvision.com

Kooper’s Vision at Danvers Mall

Hours:

During the month of August, enjoy 50% off the second pair of eyeglasses.

Kooper’s Vision is your local optical center for all your eye-care needs in Danvers, Massachusetts. We are located on the upper level of the Danvers Mall next to Eight Days Sporting Goods. Call 978-555-0101 today to schedule your annual eye exam. Exams by appointment only.

Optical Centers Reviews

Rating: 5 stars ★ ★★★★

I have been wearing eyeglasses since I was ten years old. I now have five children, and four of them wear glasses, so I have visited many opticians over the years. My recent visit to Kooper's Vision on August 31 was, by far, the best.

Ms. Palmer offered her help when she saw that I was overwhelmed by the eyeglass selection at Kooper's Vision. She looked at the shape of my face and steered me toward a few pairs of glasses that were perfect for me! She knew exactly what looked best on me and advised me about the size, color, quality, and cost of the frames I considered. Ms. Palmer also explained the different types of lenses and lens coatings available. I could not decide which was my favorite pair of eyeglasses, so I bought two pairs! I was incredulous when she told me it was her first day working at the store—she was the best optician I have ever had!

Melvin Drake

https://www.hellosnackvending.com/services

Our Services

Hello Snack Vending offers a variety of vending and coffee services for company break rooms and vending machines.

Service 1 (Micromarket)—We set up a small market in your break room, with customized products available on open shelves. Micromarkets are self-service and feature electronic payments. Shelving and fixtures are provided.

Service 2 (Pantry)—We stock your break room cabinets with a variety of products that you select. Pantry service is paid for in advance, freeing users from paying per item.

Service 3 (Coffee)—We keep your break room stocked with coffee, tea, and all related essentials. We supply you with group-sized coffee makers, coffee, and individually sized creamer and sugar varieties.

Service 4 (Traditional Vending)—We regularly stock your vending machine with a customized selection of carbonated beverages, juice, and water.

Service 5 (Healthy Vending)—We regularly stock your vending machine with a wide selection of healthy snacks.

To: customercare@hellosnackvending.com
From: dlewis@kivowitzcompany.com
Date: November 14
Subject: Vending service

Hello,

My company recently bought a gently used nonrefrigerated vending machine, which has been placed in our employee break room. I am looking for a stocking service to fill it so that the staff can start using it.

Does your company only stock vending machines that you own. or do you also offer a stocking service for other machines? If you can service ours, I would like to know more about the snacks you have available to fill the machine. Could you please send me a list of the products you offer?

Thank you for your assistance.

Best regards,

Denikia Lewis
Kivowitz Company

To: Denikia Lewis <dlewis@kivowitzcompany.com>
From: Customer Care <customercare@hellosnackvending.com>
Date: November 15
Subject: Re: Vending service
Attachment: 📎 List

Dear Ms. Lewis,

Thank you for your e-mail. We would be happy to stock your machine even if it is not owned by our company. However, if your machine is old, it can be difficult to obtain parts for it, and older machines break more often. The cost of repairs can get high, making it more cost-effective for you to use one of our vending machines. Can you provide me with the model number?

I have attached the list you requested. We can accommodate special requests if you have any. I also recommend renting a drink machine from us. because we find that employees usually enjoy having a cold drink with their snacks.

Please contact me if you have additional questions.

Sincerely,

Dominik Scheibler
Customer Care Representative