Mobile For You Service Agreement

Congratulations on your recent purchase of a Mobile For You cellular phone package. We have some of _____1_____ terms of service in the industry. Please take a moment to familiarize yourself with our service terms:

• Within thirty days of purchase, termination of the service is permitted. The full purchase price will be refunded, minus the $50 _____2_____ fee.
• Only phones in good working order will be accepted for exchange or refund. _____3_____
• Payments are due on the 25th of each month. _____4_____ payments will be assessed a $5 per day penalty.

The phone contract will be canceled after 60 days of non-payment.

For additional information, visit our website at www.mobileforyou.com. Thank you for doing business with Mobile For You.

To: drathers@gondola.net
From: customserv@musiczone.com
Date: July 12
Subject: Re: Device Differences

Dear Mr. Rathers,

Thank you for e-mailing us regarding your purchase of the MicroMixer X2. As you may have noticed, there are some stark differences between the older version of the MicroMixer X2 and the newer version you purchased recently.

As you will see, the device is _____5_____ ergonomically designed-adapted to fit more easily into your hand. While some might feel that it has made the device more susceptible to cracking, we have made sure to use the strongest glass available. It also has a more advanced interface. While this may seem _____6_____ at first, it is to help you better control your music and give you the best sound possible.

_____7_____ , You may reply to this e-mail or fill out a survey on our website. But we have a feeling you will love it just as _____8_____ as we do.

Jason Hu
Customer Service Manager