F (Forms) Questions 12 - 16 refer to the following cancellation policy and e-mail. |
![](../uploads/listening/images/TTTOEIC2CH1156.jpg) 12. What is NOT required in order to get a refund? |
13. In the cancellation policy, the word "cover" in paragraph 2, line 3, is closest in meaning to |
14. Why is Ms. Jenson canceling her trip? |
15. When was Ms. Jenson scheduled to depart for San Francisco? |
16. How much will Ms. Jenson be charged for cancellation? |